"Outstanding"

Outstanding, beautiful and an extraordinary experience.
My family were literally blown away by the poetic endings teams responsiveness, quality of service, attention to detail and just brilliant outlook on the funeral experience. Cannot recommend enough! I’m recommending to everyone!!

"Poetic endings organised a wonderful…"

Poetic endings organised a wonderful service and cremation of our father. Everything about the service - the office, the ambience, their attention to detail and the care they show was just perfect. They put us in contact with an excellent celebrant (Lucinda Inglis) who was conducted the service in a measured way. And the flowers - what can I say, organised by Unruly flowers they were just beautiful.

"Once more a beautiful funeral"

With a second bereavement within 5 months we went straight back to Poetic Endings whom we knew would now look after our darling sister’s funeral with utmost warmth and professionalism.
Once again their approach eased the process whilst grieving and their high standards resulted in a beautifully executed funeral. Thank you Isabel and Louise so much

"Thank you, Poetic Endings. "

Poetic Endings took care of the funeral of our younger brother who sadly passed away last month. We could not have asked for any more from them. From the first meeting with them to the day of the funeral itself they provided clear and constructive advice, always given with great sensitivity. They recommended a particular chapel and crematorium and suggested a walking procession through the cemetery. These all worked really well for us. We were especially grateful for all the extra help Poetic Endings provided on the day in managing the large numbers of people attending the funeral. The celebrant - recommended from a very impressive list Poetic Endings offered us - did a wonderful job. Friends and family members commented to us afterwards that they had found the service beautiful and, whilst obviously a very sad occasion, uplifting. Thank you, Poetic Endings.

"A wonderful compassionate team"

I am so grateful to have found Poetic Endings to help organise my father's funeral. I had been looking for a funeral director who could help organise a more celebratory funeral at an alternative venue. The whole team were so compassionate and understanding, and helped make what had initially felt like a very complex process smooth and straightforward.
I so greatly appreciate their support, and having made it a really beautiful day, and could not recommend them, more.
T Newall

"My Partner, Dave"

It was the most difficult time of my life when my partner died. I was guided gently through all that needed to be done, by Louise and her team. They helped with the decision making process but left the final decisions to me. They were empathetic and efficient in equal measure. They put me in touch with the celebrant, Sophie, who was also wonderful and the florist next door who did exceptional flowers. Their rooms are also beautiful.
Thank you Louise, Joanna and all your team.

"Amazing personal & professional service"

On Thursday 14/12 I had the privilege of officiating at a friend's funeral at Honor Oak Crematorioum. I am not a trained celebrant so was very anxious. I cannot speak highly enough about Poetic Endings staff. They offer a personalised and compassionate service, which enabled us to organise exactly the sort of funeral that we wanted for our friend. Including having the coffin personalised and bringing our friend home the night before the funeral. Louise Winter and her colleague Sophie were patient, kind and helped with every fine detail. I have been a funeral arranger for a reputable company but we did not offer such a personal service as Poetic Endings. They really cared. Louise and Sophie (who I will never forget) were at the crematorium to ensure everything ran smoothly. Louise even responded to a text out of hours. Again offering advice and support. The staff are sensitive to the situation. I would definitely recommend this company. Totally professional, caring and made the funeral of our dear friend very special. Thank you Poetic Endings for giving a special man taken far too soon a wonderful farewell. You were incredible!

"Perfect"

I absolutely, highly recommend Poetic Endings.
Joanna has one of the most beautiful souls.
Incredibly supportive, helpful, and informative; all with exactly the right balance of empathy and efficiency.
I could not have wanted for anything more, and I was completely clueless as to what needed to be done.
I won't ever forget Joanna. Heartfelt gratitude.

"Joanna and her colleagues made us feel…"

Joanna and her colleagues made us feel comfortable and relaxed from our very first meeting at Poetic Endings.
They gently guided us, but were equally happy to implement our own thoughts and ideas about the kind of service we wanted.
They were efficient in responding to any enquiries we had, and were professional and empathetic at all times.
They looked after our loved one with the utmost care and compassion, for which we are truly grateful, and we would highly recommended Poetic Endings without any hesitation.

Cindy and Bob Whiting

"excellent care"

When my mother died I felt overwhelmed by the practicalities of what had to happen next.
From the moment I met Louise I felt I was in safe hands. She was kind and attentive, addressed every concern, guided when necessary, and gently helped me through every stage of decision making with clarity and care.
We had our small and unconventional ceremony at Poetic Endings, in their room that looked, felt and even smelt calm and beautiful. Our humanist celebrant, Hester Brown, recommended by Louise, was perfect for our needs. Some of our guests were half an hour late, but we were assured there was no need to worry. They were happy to wait.
It has been a revelation that, in the right hands, a funeral can be an enriching experience. At Poetic Endings you are in the right hands.