"Efficient service although next day…"

Efficient service although next day delivery is dependent on whether the item is in stock and also dependent on whether the day of order is a weekday which could make the p&p expensive at £9.95. It's unfortunate there is no alternate cheaper delivery option.

"The item ordered was not in stock, but service was excellent"

The item ordered was not in stock despite the website saying it was. Once they figured out the mistake thought, the staff were very good and keeping me updated on status of delivery and sounded like they went out of their way to speak to suppliers to ensure things got delivered. I would use again.

"Great prices and fast delivery"

Great prices and fast delivery

"I have a mixed opinion for Biketrax"

I have a mixed opinion for Biketrax. First the positive part, their customer support team is outstanding, quick, very responsive. They provide the products at a competitive rates.
Negative part: The team pays least attention towards the quality of the ordered products, they ship. I have ordered with them twice. First time, they shipped incomplete and unsealed parts (for 2 items), second time they made a faulty correction as they shipped me rusted bolts with unequal size (this time I have not raised any complaint), but stopped buying.

"Despite returning purchased item"

Despite returning purchased item, they were very professional and helpful with process.

"Very helpful"

Very helpful
Good attitude

"Product delivered promptly and…"

Product delivered promptly and securely. Thank you.

"Great service"

Great service. Bought a cassette, couldn't find one elsewhere, came the next day!!

"Really helpful and professional service."

Really helpful and professional service.

"These guys are awesome"

These guys are awesome. Needed a brake caliper urgently, they shipped the same day and helped make sure I got it on time. 5STARS. Thanks guys.