"Fantastic service!"

We have old Bromptons, which in the past have been serviced by Biketrax exceptionally well. We were horrified to hear that Biketrax had lost the franchise/licence to sell Bromptons, and that it had been awarded to Edinburgh Bike Co-op. Reluctantly we had our Bromptons serviced at the nearest Edinburgh Bike Co-op which is in Aberdeen. The service was appalling, in stark contrast to fantastic service from Biketrax.

A couple of days ago, the folding pedal fell off my Brompton bike in Edinburgh so I popped in to Biketrax to find out whether they might have the correct part in stock, expecting that if they did I would be told to leave the bike and would get it back in a week’s time, however the pedal was replaced there and then within about 1 minute. The staff are extremely pleasant, skilful and knowledgeable. I wouldn’t chose to go anywhere else.

"Speedy delivery and good stock"

Speedy delivery and good stock. Would have liked a cheaper delivery option though (e.g. 2nd class post).

"Quick and easy"

Website was quick and easy to navigate and our purchase was delivered as promised. Can't ask for any more than that.

"Great service"

Great service, excellent bikes and really friendly, recommend.

"Intent Bike Hire a carbon road bike"

Intent Bike Hire a carbon road bike. Outcome: success. Biketrax was extremely helpful, professional and knowledgeable. Pricing fair, service outstanding. Highly Recommend!!!!

"Friendly and helpful"

Very accommodating and friendly bunch. Cool shop! Front suspension on bike was in poor state and sticky. Was a distraction on the rough terrain. Overall very positive experience

"Hiring a bike in May 2020."

Hiring a bike in May 2020.

"Everything worked very well"

Everything worked very well, they even mounted my own pedals on the rented bike. And they are very nice chaps!

"Great experience!"

Very friendly, helpful and honest staff. Bike was great for cycle from Edinburgh to North Berwick.

"Best ever bike shop"

Best ever bike shop