"A disaster. Not recommended at all. "

1. On December 16th 2024 Bargain Rentals Cars near Auckland airport delivered to us a Nissan Nevara 6 seats while we were promised us a larger van 7 seats Toyota Estima. I complained about that but the employee at the reception told us it was the only vehicle available.
2. The car was delivered to us without a spare tire. Bargain Rental cars maintained there is no spare tire on that Nissan. It took me 2 minutes to find on YouTube some videos how to replace a tire (that is supposed to be under the car, under the left seat) on the same van, same year.
That was a first manifestation of bad faith.
We took an Uber (with the wheel with the flat tire) for 25 minutes, got a new tire mounted in 15 minutes, and were back to our rental home in another 25 minutes. As we wanted to continue our visit of your New Zealand, I figured out that would be quicker than waiting for assistance.
Still, the whole issue would have been solved quicker if there was a spare wheel.
3. This 2012, 130K+ Km van has serious front suspension issues. Lots of vibration while braking. Probably worn-out bushings.
As I have worked in automotive engineering for 45 years I pretty good about evaluating` such issue.
4. The car turned to the left while braking. As suspension alignment was necessary.
5. The right front and right rear tires were only at 2/3 of the recommend pressure.
Bargain Rentals Cars offered us a compensation that was ridiculous for the troubles we went through.
All in all a really bad experience.

"NEVER AGAIN BARGAIN RENTAL CARS…"

NEVER AGAIN BARGAIN RENTAL CARS AUCKLAND!
I rented a car for 40 days from November to December 2024 and at first I was given a scrab car, the cover of the speedometer was so scratched that I couldn't see how fast I was going, so the car wasn't roadworthy at all. Inside, the car was also totally dirty, the seats smeared, comment from the employee at Lunn Av.: that's far too cheap what you pay. Customer service? Zero point zero. Bargain didn't respond to any of my emails, even though the website says they'll get back to me in 12 hours at the latest. Only after a lengthy phone call I was able to change the car (time-consuming, I then had to drive to the airport). The second car was ok, but the petrol tank was not full. Again, no response from customer service, I then returned the car with the same tank of petrol as I had received it. TIP: ALWAYS TAKE PHOTOS OF THE CONDITION OF THE CAR AND THE TANK!

"Exceeded expectations in Christchurch "

Great rental experience in Christchurch! Our 2018 Toyota Highlander drove like a dream. Very comfortable and plenty of luggage space. Shayla was super friendly and helpful. She did a wonderful job of explaining our rental agreement and also some of the vehicle features. 5 stars all the way!

"STAY AWAY!!!"

STAY AWAY! Very bad and unprofessional upon dropping off the car the worker walked straight to the windscreen and said there’s a chip on the screen but didn’t even inspect the car he already knew the chip was on there but tried put it on us, luckily I took photos when I picked it up. We then got an invoice charging us for the windscreen and off road charges for driving on a PUBLIC ROAD to a wedding in helensville, replied back with an email taking screenshots and photos of everything where we stayed and travelled, they then back-pedalled and said it was a mistake blaming it on staff training yea maaatee. You get what you pay for, you’re better off going with proper rental company’s not these cheap ones that try screw you over.

"Great service and value"

Very good price on a car, better than anything else I could find a few days out. When they had run out of economy cars, they gave me a people mover at the same rate. The staff was helpful, the process was quick and efficient, and the car served me well for four days. I was very pleased with my experience and would not hesitate to recommend.

"Smooth process"

Smooth process, pickup and return great and happened quickly, all staff were excellent, I was happy with the car. I will use this agency again.

"Great Service and easy pick up"

Great Service and easy pick up! The transfer was quick and everything was uncomplicated. Will book again!

"New Zealand tour "

Got a fantastic Nissan car to tour New Zealand. We collected in Aukland and returned it in Christchurch. Really good experience with BRC. Highly recommend them.

"Excellent service "

Car was perfectly suitable and team was very welcoming and helpful. I would highly recommend this company for those that are after a more affordable car and not requiring the newest model. Shuttle pickup at CHCH airport was efficient and the team were very clear with all the paperwork.

"Flawless Transaction"

Very friendly, helpful and professional staff. Pick up and drop off went flawless and the car was excellent. (gotta get me a hybrid!). Thanks