"Excellent customer service helped choose the right printer"

Darren at Athema was really helpful when I needed a new printer. I first chose a refurbished printer similar to my old one but that one failed to meet the QA test whereupon Darren channelled my search to the printer I purchased, with which I am very pleased. With this level of customer service I will happily used Athema again for anything printer related.

"Very pleased with service"

Very pleased with service

"Excellent value refurbished item"

Excellent value refurbished item, in very good condition. Prompt and helpful response to driver query. Would buy from Athema again.

"Excellent service"

I ran out of paper in the middle of a big job and had to find someone to supply it with next day delivery. Athema were reasonably priced and assured me I would have my paper the next day - it arrived before 10.30am. Wonderful service that got me out of a jam, thank you!

"What I wanted was not available at the…"

What I wanted was not available at the time but I was kept informed when it was available and received it in good time

"Good store and quick shipping"

Bought a really expensive HP Reverb G2 headset from here as the official HP store didn't have stock. Arrived brand new really quickly. Great customer support when I requested a digital copy of the invoice.

"Great, responsive customer service!"

I had ordered a couple of items from Athema that I had not received when expected so contacted the company. The company have both a phone number and email for queries. I spoke to Darren and followed up with an email. Darren responded immediately and followed up with tracking the delivery. He then advised me it was scheduled to arrive on the same day, which it did. Very happy to recommend and use again!

"Very Helpful"

I found Athema via Google while trying to source a new fuser unit to replace our one which had been damaged. I found them to be very helpful in identifying the correct unit and replies to questions were prompt. After deciding which unit was required, ordering was easy and delivery very fast. Highly recommended.

"Are Reconditioned Printers Checked for Quality?"

The reconditioned printer arrived just 3 days after the order was placed which was very good.
After installation I was very disappointed with the quality of the print produced as it had three strong black lines across each page; it wasn't a temporary problem as 10 pages later it was still the same.
Fortunately I still had my old printer which had the same model of imaging drum; after exchanging the drums the result was a top quality print.
Why was the printer not checked for quality after it was reconditioned?

"Refurbished Brother printer"

Recently purchased a refurbished Brother printer for small office use. So far printer working well and very pleased with purchase.