"Won’t be ordering from here again first…"

Won’t be ordering from here again first time ordering waited nearly four weeks to receive one right blind and the other blind no good wrong colour and size

"I've already recommended to a friend"

I made my decision to use Direct Order Blinds based on others' reviews and I'm pleased to say I've had just as great an experience.
Cheryl (often mentioned in other reviews) was great at answering my questions and coming up with solutions.
The quality of the blinds is great, they're really easy to install (I'd recommend checking out YouTube videos to help though as the written instructions miss a thing or two).
I had a small issue with a broken piece, but that's on it's way to being sorted.
And price-wise they were as good as any other provider. I've already recommended them to a friend.

"AVOID!!"

I rarely leave reviews but I’m just sooo disappointed with their perfect fit wooden blinds for lots of reasons and feel that the description should have been more accurate. Hopefully this review will help save others for making the same mistake! Firstly, it looks like there are too many slats left at the bottom. There seems to be an extra one that isn’t needed and it affects the closing of the blinds as the twister can’t rotate enough to keep the light out. The string loops out because there’s too much slack. I’ve checked with the company and they say this is normal! Secondly, the holes where the strings go through each blind is brown and not white. This brown can be seen constantly and is such an eyesore. Also checked this with the site and apparently this is the correct finish.
Thirdly, the blinds sit quite low in the frame so the mechanism can be seen a fair bit at the top. It makes the blind look rather clunky and not as elegant as I was hoping for. I feel really let down by purchasing these blinds as they are rather expensive. I certainly wouldn’t have purchased these blinds if I had known these points and I do not recommend them. If I could attach photos I would! The company are also quite late to respond to emails and need constant chasing. If you are to purchase from the site I’d make sure you get the discount which is advertised on the site at time of sale as they don’t honour this retrospectively. However, I really would recommend you avoid avoid avoid!

"Good company to deal with"

Good company to deal with
ordered blinds online with no problems ,recieved the blinds but with one part broken rang them and recieved new part next day great service.

"Customer service - First Class"

Never have I received such amazing customer service. I messed up when ordering blinds and they have been fantastic in helping me rectify the situation. I highly recommend these guys. Cheryl and the team are simply superb!

"Wonderful, personalised customer service"

This is a fantastic company. Their immediate and really helpful responses made my special order extremely easy. I can't recommend them enough.

"Highly recommended"

A couple of years ago, I ordered some Perfect Fit pleated blinds for the large bi-folding doors in my kitchen. None of the fabric choices were quite right for us, so the customer service team helped us to source an alternative fabric that was exactly what we wanted. The blinds arrived quickly and fitted perfectly.

Earlier this year, one of the plastic handles on the blinds broke. I contacted the customer service team and was sent a new handle free of charge.

Recently, I needed some new blinds for the french windows in my living room. From the good experience I'd had before, I ordered some fabric samples from Direct Order Blinds and the samples turned up the next day. One of these was perfect so I placed an order for Perfect Fit roller blinds on a Sunday. By Friday, the blinds were with me and they fitted easily and perfectly. First class service.

"Good products with professional help"

I have ordered a total 4 set of Intu blinds on separate occasions throughout 9 month period.
I wasn't confident how to measure and which product was the best etc. Then there was a Cheryl who was very patient and responsive to explain and solve the problems that I had after installation. she replied most of the emails on the same day or very next day AND I have just realized we have exchanged 120 emails between us -- impressive.

She was very active and efficient to communicate between me and the manufacturer to sort out the problem.
Most online stores are generally good to sell genuin products /dispatch/delivery/. However, not all companies are swift to handle the problems after the sale. I have just made the last blind order at Directorderblinds.
By looking at the previous emails we had, I thought the company is very deserved to get 5 stars if not more.

Thank you!

"Lockdown has had us doing all sorts of…"

Lockdown has had us doing all sorts of DIY and decorating. Since I couldn't get anyone out to measure up for blinds and I am more than capable of following measuring instructions and using a tape measure, I decided to get some quotes for blinds off the internet. I came across directorderblinds while searching for Perfect Fit and INTU blinds. Their prices are great (I compared a few, including some well known companies) and this company came up with the best selection and price. Ordered, received and installed within 2 weeks and the blinds look fab! I will be in touch soon to order some more!

"I have just purchased my second lot of…"

I have just purchased my second lot of perfect fit blinds, on both occasions I ordered over the phone/e-mail.Exceptional customer service, blinds were completed and dispatched within the week. I would not hesitate to reccommend this company.