"Excellent Product and Service"

Despite the current (COVID-19) conditions ordering was easy and customer support excellent when I got a measurement wrong! Blind arrived in good time with overnight delivery and was assembled and easily fitted in under an hour from arriving on the doorstep. We ordered a Perfect Fit Wooden blind for our full length glass kitchen door, which was an excellent match for out exiting kitchen blinds. Item was well packed and the assembly and fitting instructions were very clear and easy to follow. Blind looks great and we will definitely use again for our next project.

"Gorgeous INTU blinds, fantastic service"

We ordered 6 INTU blinds for our living room windows and got a discount of 25%, which was great. They were delivered within the specified time and came with clear instructions on how to fit them, including a video tutorial. Our questions about the side profiles were answered promptly and efficiently and we are very happy with the quality of the blinds that fit perfectly and make our living room look very cosy. We both recommend this company - true professionals.

"Very Happy Customer!!"

I initially phoned direct order blinds and then sent emails back and forth with odd questions and discussing options and possibilities, even things not listed as options on the website.
every time the reply came back quickly and helped me decide what i wanted was possible.
i placed the order, with an email to confirm options.
The 6 blinds arrived on time, as ordered and at a very good price!
i will happily recommend using them. excellent customer service, thanks Cheryl!

"Exceptional"

Having phoned Directorderblinds mid-afternoon on Wednesday, I received a written response within a few hours. I placed my order the next day, and the goods arrived first thing this morning. Excellent service, and very professional team .
A pleasure to do business with them

"Excellent service, timely delivery!"

Excellent customer service received from pre-ordering to delivery. My questions (about measuring and fitting Perfect Fit Venetian blinds) were answered quickly over the phone and by e-mail and the blinds look great across my french doors and dining room. Looking forward to receiving my second order!

"Exceptional service."

I don't often leave reviews but I have been so impressed by this company's service I felt I had to. I ordered Perfect fit Roller blinds for my kitchen despite having some misgivings as DIY is not a strong point. We needed 6 blinds, first 5 went up very easily, we we're on a roll, bring on the last one!! To our dismay we discovered it was too big, my bad, I'd mis-measured. 🤦
A quick phone call to customer services and we arranged to get it to them the next day and they altered it whilst we waited. £25 well spent.
Their professionalism and the positive attitude of their staff is exceptional. I cannot recommend them enough. Thank you Direct Order Blinds.

"Fantastic service, highly Recommended"

Fantastic service, ordered 2 Perfect Fit pleated blinds for Patio doors, arrived 3 days later WOW easy to assemble and fittings was so easy, can highly recommended this company, found the customer service excellent

"Shocking customer service"

We bought 4 roller blinds of the same material. 3 were fine, one failed. We contacted them and received a very rude response saying that it was our fault for not fitting it properly . It's 2 brackets and clip the blind in . The owner is seriously arrogant and I'm amazed he has a business. I would avoid at all costs. Plenty of other companies . The cheapest price isn't always the best option .....

"Fantastic blinds & service"

I ordered some Perfect Fit pleated blinds for our lounge windows online. They were delivered ahead of schedule, arrived in perfect condition and were really easy to fit. I was initially very nervous about ordering blinds online but I have to say the whole process was very easy. I am very impressed with this company and intend to order more blinds for my conservatory in the New Year. Highly recommend this company.

"Blind arrived broken"

The blind arrived broken, on contacting them I was told to repair it myself and that they would not send a replacement. Absolutely shocking customer service.. I would NEVER use this company again.