Homesdirect365

Interior, Garden and Utilities
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829 reviews
Overall Rating
Customer Reviews about

Homesdirect365

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Consumer

1.00/5.00

"Do not order from this company!"

Do not order from this company!! I ordered a dressing table from them on the 8th December and have just received another delay email from them, informing me that it will be delivered on the 19th May!! This is the 6th delivery date I have received and I will have been waiting over 6 months!
Their customer service is terrible, with no real information given and no care. The people there don’t know what is happening with the things you ordered or when they will actually deliver them.
Terrible all round!!!!

31/03/2025

Consumer

5.00/5.00

"Excellent service form beginning to end…"

Excellent service form beginning to end . The delivery man was very helpful and kept us informed at all times . Would highly recommend .

31/03/2025

Mark Neumann

5.00/5.00

"We ordered a super king bed"

We ordered a super king bed, it arrived when expected. The delivery driver Karl was polite and helpful, taking time to explain how to put the bed together. We were kept updated throughout. I would recommend to anyone.

28/03/2025

Toni Szczoczarz

5.00/5.00

"Giant pink bunny is just wonderful"

Giant pink bunny is just wonderful.
Service and information on delivery was great. The delivery guy Karl was so lovely and friendly!
Will definitely be using again..... potentially the giant blue bunny on wishlist.

28/03/2025

Lynn

5.00/5.00

"Nigel was wonderful. Dedicated & efficient "

Nigel was wonderful. Exactly on time , polite , & caring.became I didn’t answer my phone when he called to tell he was on his way.. he left me a voice mail & a text . Very efficient. Thank you Lynn

28/03/2025

Mr Delf

5.00/5.00

"Great delivery driver"

The delivery driver was great, really helpful, with hood communication.

27/03/2025

Stephen Shillito

5.00/5.00

"Nigel was professional and polite "

Nigel was professional and polite . A gentleman .

27/03/2025

Consumer

1.00/5.00

"Extremely Disappointed"

Extremely Disappointed – Avoid!

I ordered a vanity from HomesDirect365 at the beginning of November, and after four delays, I still haven’t received it. Every time I contact them, I get another excuse and a new delivery date that keeps getting pushed back. I bought this for my new home, and I’m incredibly frustrated that months later, I still don’t have what I paid for. Communication has been poor, and at this point, I regret ever ordering from them. If you need reliable service and timely delivery, I’d strongly recommend looking elsewhere!

25/03/2025

Claire Lawson

5.00/5.00

"Excellent experience "

Coffee table delivered. Great service by Karl. He called before delivery and was helpful and very professional. Couldn't fault his service. Thank you.

23/03/2025

customer satisfaction feedback

5.00/5.00

"Excellent product and great value for…"

Excellent product and great value for money. The delivery driver Nigel was very professional and courteous

21/03/2025
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