"Quality that speaks for itself "

I absolutely adore my exquisitely carved, Rocco , antique white, french style headboard. My two young nieces think that I have a Disney princess bed. It is pure luxury with quality entwined. Karl who delivered my fabulous headboard was very personable and professional not forgetting the customer service team - Second to none. I can and I do highly recommend homesdirect365.co.uk. My headboard arrived really well packaged along with being well within the specified time frame (WEB371625) I have subsequently ordered the spherical bedside tables - just stunning, absolutely stunning.

"This company is a SCAM!!"

This company is a SCAM!!! DO NOT BUY FROM THEM!!! I’ve waited over 6 months for an order to never arrive. I was told I’d get a refund, I’ve chased and chased nothing has been received. I’m now out of pocket by £600!!!!

"Great service and fantastic products"

Great service and fantastic products

"always return emails promptly"

always return emails promptly

"Worth the wait!"

My item took a long time to come and I was starting to get annoyed BUT its worth it! Beautifully built, customer service reply to emails to let me know of delays and all i had to do was put the doorknobs on.

Karl delivered my item today, he called to say he was 20 mins away, arrived within the timeframe and was so friendly and polite. He asked where I wanted the item and even my dog, who rarely bothers to get off his bed (will just bark from the bed to make it look like hes doing something) came to say hello and Karl was great with him.

"Gorgeous chest of drawers"

Gorgeous chest of drawers! So so happy. Also on delivery Nigel was really helpful and kindly brought it up to our flat on the 2nd floor into the room needed as I’m pregnant. Thank you!

"Lovely ottoman, dreadful quality legs !! Not as described."

The ottoman I bought is really lovely but the legs are a terrible quality. Marked like scratches and I was told this is because wood is natural. Really??!! They need to get a new supplier, They were replaced once but the 2nd set were worse than the 1st. I asked for a £10 refund to buy polish to restore them, they refused. I would not buy from this company again. The product was not as described. When I first raised the complaint I had no reply. Only when I phoned after a lack of response I was told it was because the email address on the invoice was not monitored which was really frustrating. I may forward the issue to trading standards. I would post the photos if a link was attached.

"Karl was amazing!"

Karl was amazing!

"Excellent Service "

Really helpful Delivery Driver. Very courteous. Great notification of Delivery time. Thank you so much.

"This company is a joke I ordered from…"

This company is a joke I ordered from here towards end of December it's now middle of March still not received my item which I actually don't want now I just want my money refunded back to me I did contact them at beginning of febuary and was told ill have my item by middle of febuary I won't b using this company again

Reply to the message I've been sent u spoke to me once I've had no other contact with u and yes I was told once case is closed I'd receive my order so I closed the case and still not receive my order two weeks after u said I would so I reopened my case as I've lost my patience waiting for my order which may I add was told it would b delivered within 28 days from when I first ordered my item which never happened hence why I opened a case in the first place