"Quick and Easy process…"

Quick and Easy process to carry on our house and contents insurance through first2protect. My phone conversation with Samuel was helpful and very thorough all the way through. Thank you 😊

"Jade was quick concise and friendly"

ade was fantastic! She quickly helped me locate my documents with clear, concise guidance and a friendly approach. Her support made the process effortless. Highly recommend her excellent service!

"Helpful and friendly service"

Sam was very helpful, explained everything in full and resolved my enquiry quickly

"Excellent customer care"

Excellent customer care. I called to have a review of how much I was paying I was supported to change few options and I have lowered my montly premium and was given a refund. Very helpful.

"Great service "

Daryll was quick to assist us with a sales quote. Explained everything in detail and responded very quickly to my call back request. Thank you Daryl!

"I didn't have to wait long to get…"

I didn't have to wait long to get through to a customer services rep, and when i did, Lori was friendly, helpful and informative without trying to push anything else. Service as it should be

"Jade was incredibly helpful and clearly…"

Jade was incredibly helpful and clearly had a wealth of knowledge. She was able to appreciate my situation and give clear advice on how to procede with potential future developments. Jade gave clear answers and was able to back these up with previous examples from her own experience. She was kind, friendly and had the perfect balance of making information accessible without being patronising. Excellent customer service!

"Jol was very helpful"

Jol was very helpful. No long wait on the telephone
Everything went well.

"Completely satisfy customer care…"

Completely satisfy customer care service, name I forgot for that lady who explained me all in very nice conversation..Good experience..thanks

"Harry was really helpful"

Harry was really helpful, clear, friendly, and yet professional. Nothing was too much trouble and all my questions, however daft, were answered.