Carpet Warehouse

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885 reviews
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Customer Reviews about

Carpet Warehouse

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Kevin Davies

5.00/5.00

"Kitchen flooring"

Easy to order,and of good value

15/06/2024

Carole Jennings

5.00/5.00

"First class service"

Excellent service from this company. We were kept well informed about the delivery prior to our order arriving and even a telephone call on the day to confirm delivery time. I would use this company again.

15/06/2024

Jack Greenaway

1.00/5.00

"Late Delivery of Damaged Goods"

Order arrived well after the advised delivery date after numerous chasers and was damaged inside the packaging. When I tried to alert customer service to this issue, the agent was completely unhelpful and refused both refund and replacement as 48 hours had elapsed! They clearly haven’t heard of the consumer rights act and now I have to pursue my refund through other channels. Can not recommend strongly enough to steer clear of this awful company.

14/06/2024

Dawn Lee-Green

5.00/5.00

"100% recomendation"

Rung the company to enquire about colours of carpets on their website the service was amazing. I was offered samples up to 4 to see if they were what I needed. I asked a couple of other questions as well and was given the reply straight away and also informed I can ring any time if there is additional questions. Polite, knowledge, helpful I would recommend. Thank you

14/06/2024

Miss claire wilson

5.00/5.00

"Second time using this company…"

Second time using this company excellent customer service and products

14/06/2024

Miss

5.00/5.00

"Easy to order great prices and prompt…"

Easy to order great prices and prompt delivery date.

13/06/2024

Maryann

5.00/5.00

"Thank you so much"

Thank you so much, I can always depend on you.

13/06/2024

Anand Agrawal

1.00/5.00

"Defective Vinyl delivered"

Ordered a rolled vinyl sheet of 4m x 5m
Paid £20 for delivery.
All was good until rolled open the vinyl for installation.
Came with huge unwanted black mark on the original ordered pattern.
With person ready to fit, no option to return, was forced to use it with defect, having paid in full for a product supposed to be new and defect free.
Horrible!!!! Stay AWAY!!!

12/06/2024

Joan Bruce

5.00/5.00

"From the samples to the order"

From the samples to the order, I am very pleased with the service. Both friendly and very helpful. Not laid the carpet yet but happy with the delivery.

11/06/2024

David

5.00/5.00

"Excellent flooring and an amazing price…"

Excellent flooring and an amazing price point
Quick delivery and friendly delivery great communication

11/06/2024
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