HummingBird Cars London
Nikoleta
"Booking cancelled without warning"
Made booking for ride to the airport couple of days in advance, paid online and got confirmation email. On the day I was waiting but no taxi arrived, I called and was told that my booking was cancelled because I didn't respond to some additional email they sent me - which I never received. Even though I paid and they confirmed they didn't bother to call me to get confirmation from me. They just cancelled booking without warning.
ruth naughton
"The nice website is at total odds to service provided."
The nice website assuring pick up in the airport terminal on time is at vast odds with personal experience - totally ignore the flight info, left the passengers waiting in the terminal an hour and 15 minutes from the flight arrival time, 4 calls to the company to find out what’s happening, absolutely no apology. Just a really awful way to treat customers.
L
"Really unprofessional service and rip offs"
Really unprofessional service. Tried to rip me off by doubling up the price at drop off with the excuse that my flight was delayed, even though in their terms and conditions they specifically mention that there are no extra charges for that. Very unprofessional service both from the people on the phone and the driver. Avoid at all costs
S
"Unprofessional"
I have used the airport transfer services before and they have been good so far. I am particularly annoyed by the person I just spoke to over the phone to book my next airport transfer. The prices online were lot less than what he was quoting on phone. When pointed the difference to him, he said online is wrong and they would have sent a follow-up mail with increase price had I used the online booking! Post that he mentioned that I should use a local airport transfer service instead. Very unprofessional and rude!
Adrian
"A solid down to earth reliable and trustworthy company"
We have bought three cars from Hummingbird and dealt with them for services etc for over 6 years - its a very down to earth, what you see is what you get, honest company and they don't always get it right but they will bend over backwards to remedy the situation. I would like to draw particular attention to one Priscilla Cleary who is charming and very efficient - a joy to deal with. All in all in this day and age this is a company that you can trust and feel safe with.
Edward
"Bad service and terrible driver"
Bad service and terrible driver. Do not use them.
Zara Hanson
"Reliable, cheap and friendly."
This company is cheap, reliable and friendly. Always helped me and my family out in the past. Thanks
Nandan Krishnan
"They got the best 8 seater vans for …"
They got the best 8 seater vans for good price.
Sam
"Great new website"
Great new website, got 5% off when I became a member! Used Hummingbird for a few years now great service. Good team to travel with always willing to to do a little bit extra. Thanks.
sankari .s
"thank u for the safe ride"
On time,smooth and safe driving,really recommended
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