Cheaptickets.sg

Flight, Stay and Tour Services
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895 reviews
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Customer Reviews about

Cheaptickets.sg

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Angry Customer

1.00/5.00

"I will give no star if there is an…"

I will give no star if there is an option. The website is unethical. They charge me $17ea for a seat selection, upon check out there is no breakdown and given a lump sum. After careful calculation on my own I realized the seat selection is $37 ea instead. I opt not to proceed with the OPT since there is discrepancy. But who knows.. after I exited the window, I got an SMS saying my card was deducted. I called the bank to do an investigation. the bank was also puzzle and guess that cheaptickets actually turn off the security upon seeing that I am not proceeding. Cheaptickets then proceed the transaction again on their own without the need of my authorization. The bank has verified that there are 2 transcation. 1 is fail(done by me), another one is carry out 1 min after(not done by me) After several call and email exchange with cheaptickets, even with screen shot showing the amount was $17 during the booking they jus keep delaying in reply..and after 1 months, there is no update at all.. I have to keep chasing them on update of overcharging. Then after I chase them, they will reply, there is no overcharge, pls check with the bank. Their customer service is from India, they do not even know what they are talking when I tried to speak to them. Even with screenshot of discrepancies, they just turn their eye blind and ignore saying there is wrong! Typical Indian way of management. Very bad experience! Avoid at all cost even with the cheapest ticket they offer.

19/08/2024

Krishnamoorhty Krishnamoorhty

5.00/5.00

"Love their EFFORT"

Good response, you can do further effort and offer more and more routes CHEAPER TICKET. Turnover is more important than hepatic profit.

27/07/2024

梁树青

5.00/5.00

"价格很合理,出票也很快…"

手续非常方便,填写好个人信息,付款后,很快就出票了…

27/07/2024

audy tong

1.00/5.00

"I didn’t put my otp in n the payment…"

I didn’t put my otp in n the payment went through??? I cancel it but payment went through without my otp!!??

07/07/2024

Ben

4.00/5.00

"Fast service and great pricing."

Fast service and great pricing.

30/06/2024

Ian McConnachie

1.00/5.00

"BEWARE of this company."

Went through all the booking process for an expensive business-class ticket, and made the payment through a debit card because the credit card would have cost a lot more. Received the confirmation all set to go, the money was taken from my account and then i got the message the booking didn't go through because the flight was no longer available. AVOID THIS SITE

26/06/2024

Eng Qi

5.00/5.00

"very clear and easy to use interface."

very clear and easy to use interface.

21/06/2024

Shylo Iurii

4.00/5.00

"Everising vent smooth."

Everising vent smooth.

20/06/2024

Punnyajarn

3.00/5.00

"Problem with title Mrs or Ms"

Recently purchased a ticket on cheaptickets.co.th because there were only two options available Male and Female instead of Mr. Ms., and Mrs.
even though my passport states Miss. My e-ticket was issued under the name Mrs.

When I contacted CheapTickets staff, they assured me there would be no issues, However, my title must match my passport perfectly when I call the airline! So complicated!!

19/06/2024

Hans Solenthaler

5.00/5.00

"BKK TO ZRH AND BACK"

Very fast booking and confirmation via email.No hidden fees.
This is not my first booking with this company and was all the time without any problems.
Very good 5 Stars.

16/06/2024
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