"Thank you to a member of your team"

I encountered an issue this week when I placed my bi monthly order for my dogs medication. I was getting very flustered as the order didn't seem to be progressing.
I called your team and spoke to Will quite a few times and I can confirm that he was very professional and managed to sort out the issue. He was very calm and talked me through the issues.

So just wanted to thank him for all his help.

"Angie"

Is very easy to use the app

"Always excellent quick service"

Always excellent quick service

"Cat seizures …"

Put one vial on the back of my cats neck - she is just over 5kg but I used just one vial. Thank goodness I did as she started fitting and had about 7 fits , one every two hours. Thankfully, I cancelled the appointment to have her put to sleep and she is now absolutely fine

"order has just arrived with items…"

order has just arrived with items missing

"Very quick to process orders"

Very quick to process orders, easy to upload prescriptions and very fairly priced. First Class.

"Excellent service especially just…"

Excellent service especially just before Christmas.

"Great service"

Great service

"This is a great service"

This is a great service. So kind and efficient with great communication. Thank you

"Great today "

Handled and delivered very quickly
I must say it's been difficult on previous occasions but this time perfect.
I've always get a response to queries within 24hrs ....Well done