"Worst delivery drivers in history"

Worst delivery drivers in history

"Ongoing Issues"

Following our other 2 negative reviews which still have not been replied to! the endless saga of our ongoing problems of the leaking Gazebo, We are convinced our Gazebo has a manufacturing defect. Suns say they offer a warranty that stretches beyond legislation and will receive no less than a 5 Years Warranty should a piece of outdoor living or part be defective due to a manufacturing defect or a defect due to regular domestic use, SUNS will repair the defect at its own discretion, refinish the product or replace the defective part. THIS HAS NOT HAPPENED FOR US!

"Positano Pergola, great product and service"

It's early days in terms of using our new Pergola, but we're really pleased with everything so far. Suns Lifestyle were really helpful in advance of placing our order, with Ryan in the Sales team going above and beyond with information and videos from the showroom.
Installation this week was impressive - team of three friendly, polite, and professional Gents up from Essex (a long day out for them!) got the job done very smoothly in about 3 hrs.
We're yet to fully test or use the pergola, but it's definitely rain proof and is a thing of beauty!

"Would not recommend dealing with this…"

Would not recommend dealing with this company
Numerous delays for months on order that has already been payed for . No communication or updates from them . Had to contact them each time to be told there was another few months delay Refund requested almost impossible after numerous emails and telephone calls . Still waiting after 10 days as the director is on holiday
Just received a call after submitting my review to say that our refund will be processing and to expect to receive on the 27th sep ( end of month) not what we asked for as we requested a refund on the 12th sep but didn’t receive any correspondence
No

"Beautiful Pergola"

Easy to order online including help and advice on fitting. Good updates on delivery and installation.
Steve and Charlie made an amazing job with the installation and were so friendly and lovely. Great pergola, looks fantastic.

"Very professional and friendly "

Very friendly, professional and helpful service from start to finish. The quality of products outstanding.

"We’ve just had a Pergola installed in by Steve & Danny by…"

We’ve just had a Pergola installed by Sunslife style Steve & Danny we’re polite and efficient brilliant job Guys

"I had a problem with my Pergola"

I had a problem with my Pergola, I called Suns Lifestyle and they sent a team round for the following month. STEVE & DANNY who were the fitters attended and they literally went above and beyond to fix the issue I had. Excellent service I can't thank them enough! I real credit

"The installers Marius & Kieran…"

The installers Marius & Kieran arrived at the promised time a couldn’t have been more polite and engaging.
They ran through the installation process and as promised once main structure was erected we were given the opportunity to agree position before final fixing. They ran through operation of the pergola on completion and they left site clean and tidy. Overall a great service!

"Steve and Tom were fantastic"

Steve and Tom were fantastic, quick, polite and friendly.

Was so tidy, cleaned up after themselves and no bits left around (as I have a dog this is so important).

Would definitely recommend them to anyone that wants a great job done.

Thank you both.