"Very informative"

Very informative

"The staff were polite and easy to…"

The staff were polite and easy to understand. Everything was explained thoroughly. Also, made some beneficial suggestions.

"Thank you for taking the time to speak…"

Thank you for taking the time to speak and listen to me and understanding what l was looking for regarding respite for my mother. It's always hard to make the next step for additional care, but when speaking to one of the consultants made it a lot easier to find the facilities l was looking for.
I would highly recommend Care About as a very useful resource for navigation respite.

"Very efficient with responding to my enquiry. Would use them again…"

Very efficient with responding to my enquiry. Would use them again.

"All questions etc ."

All questions etc .. answered & sorted for ne in one phone call !

"Great source of information "

Working my way through my dads homecare package was a nightmare, not knowing where to start. I was recommended to contact CareAbout for guidance. Omg they were so great, they listened and reassured me that they could find a provider. Within 30 minutes Clare had arranged a case manager for my dad and locked in a time for the visit.
What an amazing company which guides you thru a really poorly program which u need to navigate thru and have no idea where to start. My agedcare website is not very helpful, either is the call centre, after waiting 11 months for my dads Level 3 package is a joke and once it's approved you are on your own to find a provider to deliver the required services.
Maybe CareAbout needs to training my agedcare staff on what information to provide.
Highly recommend CareAbout !

"Enquiry was simplified "

Made an enquiry to CareAbout which seemed quite complicated to me & Helen simplified & gave a much clearer explanation. Full information was provided & further contact details were provided for my follow up. Very grateful & will definitely use Care About in the future as required. Great work.

"The company was very helpful"

The company was very helpful. They asked me what I needed.
And the company was exactly
What I asked for.

"Caring,honest and friendly. Linda"

Caring,honest and friendly

"Very helpful and prompt response"

Very helpful and prompt response. Easy to understand