"Quick and easy to buy."

Quick and easy to buy.

"Excellent Customer service, but read the small print"

Customer service was excellent but the policy I bought (silver) didn’t cover end supplier failure, that is, loss of accommodation cover. I only discovered this when reading the small print so had to call to cancel the policy. Thankfully it was within the 14 day cooling off period and they were very helpful so I got my money back. I just expected to be informed about this when I booked my policy initially over the phone.

"easy to renew and good value"

easy to renew and good value

"Easy to use website"

Easy to use website, and very informative. 3 levels of cover, all with detailed cover and comparisons. And very competitive.

"Easy to navigate web site"

Easy to navigate web site, straightforward to answer questions, reasonably priced.

"Easy and clear to use"

Easy and clear to use. Good price and comprehensive features.

"Been a customer for years"

Great price and benefits

"Excellent cover provision and…"

Excellent cover provision and competitively priced.

"Good price for single trip"

Good price for single trip

"Great experience with Columbus Direct"

Great experience with Columbus Direct. I did have to make a claim and it couldn’t have been easier. Did it directly over the phone and received the money very quickly. Even months later when I received another bill it was easily added to my original claim. When do companies ever make insurance claims easy?!