"Great service"

Great service and Connor is very helpful. After sales service good too. Recommended.

"I've recently purchased a swim spa from Hot Tub Barn Southend"

I've recently purchased a swim spa from your Southend Branch and the whole experience was excellent.
I sort of knew what I wanted as I been looking at different makes and models for a few years.
I was really impressed with how Connor dealt with the sale from start to finish. It's a large purchase and I felt supported all the way through,from realistic quotes for the crane and putting me in touch with the groundworks team to bring around for delivery and after with any questions .
I would recommend using Connor and his team. Thanks Jeremy

"We can't thank Connor enough"

We can't thank Connor from the Southend branch enough for his help and advice. We got a great tub with heat pump so very cheap to run. It was not a easy installation for them, but the guys did a great job and explained all the chemicals. We looked at a major brand before this and they just did not seem interested in providing information or advice, unlike Connor who was very good despite me being a pain and asking lots of questions.

"Loving the Hot Tub experience"

Loving the Hot Tub experience. Hot Tub Barn have always offered great advice and service to ensure that we get the most out of our hot tub all year round.

"Use a different courier"

Use a different courier, DHL have delivered to the wrong address!

"Simple and smooth process"

As a complete novice, Hot Tub Barn made the whole process very easy for me. They were able to answer all my questions and were clear with the requirements for installation and delivery.
Highly recommended and very happy with the whole process.

"If you are after a Hot Tub look no further."

Connor from start to finish at Hot Tub Barn Alton Garden Centre was extremely professional and helpful, and nothing is any trouble. We have had our hot tub delivered and he is still extremely helpful with any questions I have about maintaining chemical levels, I can’t recommend him highly enough. If you are looking to buy a hot tub look no further. He also put us in touch with Rob and his team at Southern Spa Services to get the area ready for the hot tub they made a wonderful job really pleased.

"Excellent customer service from first…"

Excellent customer service from first enquiry, order right through to delivery. William very helpful and has continued to provide advice and support after delivery to ensure I understand how to manage the chemicals appropriately by visiting after installation.

"Prompt response to emails and good…"

Prompt response to emails and good service

"Fantastic customer service and after care…"

Fantastic customer service and after care from the Southend branch ☺️. Conor has been amazing from helping and advising over installation and access requirements, to coming to the rescue in person to give me a lesson in how to properly drain it to clean it for the first time. We love our hot tub, so glad we chose Hot Tub Barn in Southend to get it from!