"Less transparency for 2025"

CP's new CEO has written to us all claiming that transparency will be improved... IMHO it has got much worse of late and can be improved in many areas...
- I can no longer find on the publicly available "Statistics" page the detailed table of performance for each tranche year; this means that I no longer know the total losses to date in each tranche year. You can read the "Outcomes Statement" for each year but the statement for 2024 appears to be have drawn up before massive losses in two projects were declared at the end of 2024; IMHO this is very unhelpful. I'm sure this still meets the minimum requirements of the regulator.
- When you log in to your account you can find your interest to date for the current FY, for me it now states the losses as "£0.00", whereas earlier this FY it did declare correctly a loss. I'm sure there has been no "recoveries" to explain this as there is nothing listed in the transactions nor no message to this effect on the project concerned.
- The write-ups for loans appear very ad-hoc and often quite vague, surely CP could organise this to be much better, like P2P offerings from Kuflink, Invest&Fund or Proplend. Would be good to know if any borrowers or their directors are involved in more than one P2P project with CP, have some objective measure of the experience of those involved, document the success or not of previous projects, document in monetary terms what if anything is meant by personal security offered by borrowers, not just state progress in a previous phase of a project but also explicitly state whether or not the project is running to the previously planned schedule and cost. None of this is rocket-science.

"VERY POOR OF LATE"

CPs recent total rebrand is trying to hide many mistakes that they have made.first charge loans that are losing millions of pounds of lenders hard earned funds.defaulted loans piling up with it seems plenty more losses to come.very high risk loans and good chances of losing some/all of your funds when they do finally enforce their first charge after a few years and you end up paying all costs and fees before you get a penny back.

"About 20,000 pounds of my money has…"

About 20,000 pounds of my money has been tied up for about 5 years now and they don't respond to my emails to ask about updates on the projects it's tied up on. I've asked a number of times to speak to somebody about this and nobody will speak to me. Appalling. Highly recommend not to be a part of this.

"Losses"

For 2024/2025 - interest paid circa £3,200, capital loss
circa £6,400 so I lost £3,200 for the year hence the 1* rating! Of course I knew the risk so I am not complaining, just making you aware before you invest....

"Withdrawal delays"

I am trying to get my IFISA amount transferred out and it is taking so much time. Not getting replies to emails anymore and the call does not go through and have not got a call back.

The investment did payout in time. It is the platform issue.

"Being ignored. Time for parachutes and group organisation."

Dear Symon

We are writing to inform you of an upcoming change to how repayments are allocated across loans. As of the 27th of February 2025, our repayment structure will be updated to align with standard industry practices.

Under the new approach, if a loan is deemed performing (where at the time of the repayment we currently expect all capital and interest to be returned to investors), partial payments will first be applied to outstanding interest. Once interest to date is fully paid, any remaining amount will be applied to capital. If a loan is deemed non-performing, partial payments will first be applied to outstanding capital.

This change ensures consistency across our loan portfolio and may result in faster processing of repayments. This new methodology will apply automatically to all future repayments unless otherwise stated in the repayment notification.

This update aligns our approach with industry best practices. If you receive partial repayments, you may notice a change in how interest and capital are credited to your account. These changes may impact your tax treatment, depending on your individual circumstances. If you are unsure, we strongly recommend consulting a tax advisor.

We welcome any questions you may have and are available to discuss this change in detail. Please contact Investor relations team via the inbox or on 020 3012 0161 for additional information.

Best regards,

CrowdProperty Team

Response from me
LENDER - SENT 1 WEEK AGO

Thank you for your email regarding the change in repayment methodology. I’m unclear why you're adopting an approach that diverges from other lending platforms I use.

Could you please clarify the rationale behind applying repayments to interest first (in performing loans) rather than reducing capital immediately? It seems unusual, as capital recovery is typically prioritised until interest profit is definitively earned.

Specifically, I'd appreciate confirmation as to whether this change impacts how delinquency rates or equity figures are calculated or reported by your platform. Could you confirm explicitly whether this adjustment affects your performance metrics or delinquency reporting?

A detailed explanation would be very helpful, as I wish to share and discuss this information with my advisors.

Kind regards,
Symon

"Lost trust............."

Most of my remaining money (since 2021) is tied up in loans which are more than 12 months overdue!!!! Not investing since 2024. At the beginning they were good but gradually the standard gone down and now I lost the trust altogether!!!!. I sincerely hope, they read these reviews and help their members to get their loaned money back as quick as possible.

"I have contacted them 3 times on their…"

I have contacted them 3 times on their contact tab of their homepage and 8 times by email to the stated email address hello@crowd*****.com but have not had any reply.
I want them to explain some differences in the data published against my loans where stated returns do not match credits to my account.

"Run a mile "

Run a mile from these people. I’ve have funds locked up in underperforming loans for the last 2 years, they don’t seem to know how to manage these well and there is very poor or no communication about how they intend to resolve them.

"Bad loans killing performance "

50% of my remaining money is tied up in loans which are at least 12 months overdue. Getting out, enough said.