Gift Basket

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762 reviews
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Gift Basket

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Kane

1.00/5.00

"Would give zero if I could"

Would give zero if I could. Placed an order and despite three emails back and forth, they still haven't delivered and will be too late for the birthday. DO NOT USE THIS COMPANY. Thanks to the service in my bio, I was able to resolve an issue I had with another company and get my money back.

18/04/2025

Tina Earl

1.00/5.00

"Would give zero if i could "

Would give zero if i could . Placed a order and despite three emails back and forth they are still not delivered and will be delivered too late for the birthday . DO NOT USE THIS COMPANY

29/03/2025

Jane Pauley

1.00/5.00

"DO NOT ORDER FROM THIS PLACE!!!!!!!!!!!!!"

Placed my order. Was told delivery on Valentines Day, it cost $20.00 just for that? Told to hit button in mailbox to open gate and deliver.
They instead left it on a BUSY street on a sidewalk...gone in minutes. So I contacted company. They said sorry. Promised to re-deliver next day.
2 days later I contact for update. Oh were sorry we no longer deliver that item to this area. WTH!!! So they refund me $55 But my order was $91.83
Needless to say they are awful!!!!!!

22/02/2025

Joseph Money

1.00/5.00

"Placed order for dozen red roses with…"

Placed order for dozen red roses with love Belgian chocolate covered strawberries for my wife on Monday February 10th to be delivered on Valentine’s Day. Arrived Monday February 17th.
1) pointless after holiday
2) didn’t even get red roses, was mixed colors and all DEAD
3) ice packs were water, leaked, soaked everything. Chocolate melted and strawberries squashed.

What an awful experience. They offered me 20% off…

17/02/2025

Daniel Oconnell

1.00/5.00

"scam site hacked 1-800-flowers and…"

scam site hacked 1-800-flowers and ripped me off for 289.49 refund refused and claiming they are sending my valentines gifts out February 21 2025 after I paid 59.00 for valentines day delivery these scum bags are scammers beware!!!

17/02/2025

Mark Merriman

1.00/5.00

"Horrible Support and Customer ServIce."

I ordered a gift basket and I did not see a place to input a message so as soon as I ordered the gift basket, I sent a message immediately to the company to put the message in for me. They said they could not put a message in for me. This is really ABC and 123 type situation and this company has no clue on how to be able to fluidly move to support you and their customer service is horrible. I don’t recommend them. I’m just hoping my gift basket makes it there.

24/01/2025

J Valdez

1.00/5.00

"Order Never Sent, So-Called Random Security Check"

Pretty much the same experience as the last reviews. My order did not get placed because I needed to confirm some information and then was asked to verify a lot of information. Seemed like a phishing attempt. No problems with other companies where I sent gift baskets this year. So you aren't disappointed, I'd stay away from this company.

26/12/2024

Lyda Carrillo

1.00/5.00

"Exceptionally Poor Order Processing & Customer Service"

I needed three gifts for the holidays so tried Gift Basket for the first time. After placing the first order I was offered a discount on the second order. I wasn't given it. I sent three emails and got three different reasons why I wasn't given it. I was offered a discount on the third order, so I placed it. They then called me -- I was on the phone and called them right back. They had no idea why I was calling. I then got an email saying I was being refunded money from them. I replied to the email and got a response saying they couldn't give any information over email and I needed to call. I called and was transferred three times. The third person, Jed in the Finance department, asked me many questions and finally told me that my third order was cancelled because I never returned their phone call.
Clearly, I won't be ordering from Gift Basket again. I recommend that you steer clear, too.

25/12/2024

Jenny Sendek

1.00/5.00

"Very disorganised business"

Very disorganised business, pretend they don’t know what I’m talking about and very likely a scam

24/12/2024

Leila Postner

1.00/5.00

"scam site avoid"

scam site avoid. Took my money never got a confirmation and noone is responding to the ticket I opened.

22/12/2024
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