"Fantastic customer service!"

Lately, I was buying a lot of stuff from Amazon - good prices, fast delivery, no brainer. When searching for my new turntable, I came across Nintronics and I realised that not only they have very competitive prices (and in my case even the lowest price I could find) but even more importantly, they have an excellent customer service. This is something that is not very common anymore. I ordered a Pro-Ject turntable that was a customer return but because they had some difficulties with it, they very promptly sent me a brand new one! They did not have to do it and this only show how much they really care about their clients. Amazon is not bad but I think I have just found my preferred supplier for all audiovisual equipment! I am really impressed! Thank you!

"Awesome! Great Service"

Cant Say enough good about Nintronics and Adam. Very helpful and knowledgeable. I ordered my components from overseas as what I wanted was not available where I am. Over a couple of weeks of phone calls and emails with Adam, he helped me choose and recommend what I needed. When time came for shipping the components, he was very helpful in organizing this as well. Nothing was ever "No" . Dealing with Adam and Nintronics was a very pleasant experience

"Sunday Service!"

After winning a 'best offer' on ebay late Saturday night Roger rang me on Sunday to go over a few options etc. (very helpful) & to discuss delivery at my convenience. The sparkling Tannoys were duly delivered on Tuesday afternoon (I struggled to see how they were B grade stock, they were in amazing condition, not a mark on them!).

To sum up excellent service & a pair of amazing speakers for a bargain price, thoroughly recommended!

"Really great friendly & knowledgable service with no pressure and a feeling that you have as much time as you want."

Went to Nintronics and was blown away with the knowledable, paitient and firendly service! We bought a 5.1 B&W speaker system (which is awsome). Roger and Adam were so paitnint helpful with no sense of any pressure to buy. They delivered and set up the speakers with my amp / blueray and TV on the same day!!!!.
I would for sure go back and know that if I needed any advice or help they would be therel!

"Absolutely fantastic no pressure Audiophile wonderland."

Drove down to Welwyn Garden City from Cambridge to try out the new Focal Aria 948 (which are a fantastic pair of speakers) When originally ringing up to organise the demo they were incredibly helpful asking about our kit at home, meaning that when we got there it was all set up ready to test the speakers on a system as close to ours as possible. The Demo room is absolutely fantastic and I couldn't speak higher about the customer service we received , although we didn't audition any speaker that really blew us out of the water, I left really really wanting to buy something from them. I would go back there in a heartbeat and will always look to give them my custom when I can. Go there and meet them - a truly customer oriented Hi-Fi store (more than can be said for any in Cambridge) . There was no attempt to push a sale and they gave us 3 hours to nail down which combinations we most preferred and listen to.

"You WILL go back there again - I promise!"

I travelled from Colchester to Nintronics in Welwyn-Garden-City to demo some Focal kit, and going by my initial Tel enquiry I knew that I was going to be looked after. Roger is a really nice guy who will make you feel completely comfortable and can't do enough to please. As others have already mentioned, there really is no hint of pressuring you in to making a purchase, though I'm sure you will!
If Nintronics have the kit you're after, I can't think of any reason to go elsewhere - try them, you'll see!
Thanks Roger! Oh, and Dan, who also helped out with the dem.

"Really nice guys, very knowledgable and great prices - Give them a call!!!!!!!!"

Roger and Adam couldn't have been more helpful. I've been back twice in the last two weeks to make additional purchases. Well worth a visit even though its an hour drive away. Also, they price match.

The best Hifi shop in the area and wouldstrongly advise that if you're into hifi and are considering a purchase to at least give these guys a ring.
Thanks again guys.

"Top Guys! Excellent Service & Prices!!!"

Roger & Adam are total experts in there field. They explained all the various options including demonstrations. I would totally recommend using these guys for any audio visual requirements

"A gem of a company"

Having read the other reviews on Nintronics I was left wondering, are these guys really that helpful, friendly and honest, is their customer service really that good and without that all too uncomfortable hard sell attitude? Well I can tell you they are everything the other reviews have said and more and most importantly there is never even a hint of a hard sell attitude.

Adam and Roger are not salesmen they are enthusiasts and this really comes across, indeed what they do not know about the industry either is not worth knowing or can be written on the back of a postage stamp.

I asked untold questions and they spent a lot of time demonstrating a variety of equipment in order to get what was right for me in my proposed budget range, none of this was too much trouble for them. I always felt comfortable what I was being told and shown really was the best for me, I was given genuine and honest advice. Several times when I mentioned certain products Adam would tell me that I was spending money unnecessarily or that for a slight increment in quality it did not really justify the large price jump.

I stumbled across Nintronics and glad I did, my trip to see them was more than justified. I came away with total peace of mind and clarity in what is often a confusing world for the non initiated.

I am 100% happy and relaxed that I now have the best quality, compatible and functioning set-up for my needs within my budget. In summary, believe the other reviews and save yourself considerable time, effort, money and worry by giving these guys a call, A totally refreshing company to deal with, honest and open with not a hint of a pressurised sales approach - they just love their toys and you will benefit from this.

"Extremely professional with the best customer service"

I first spoke to Roger by phone about upgrading my old hi fi speakers. Within a few minutes of the conversation I felt very comfortable in the knowledge I was dealing with a truly reputable company.
Roger listened to my queries carefully then offered me the option of taking two pairs of top quality speakers and cables to my home for a one month demo. I could not ask for a better way to choose my new speakers. When I visited their premises I met Adam and Roger, both Roger and Adam spent two hours discussing my hi fi and new speaker requirements.
Adam's technical knowledge is vast and he'll answer and queries and never pressures you into any purchases. I have now purchased two pairs of speakers from Nintronics they are a pleasure to deal with, their after sales care and customer service is the the best I have ever experienced. I have built a priceless customer relationship with Nintronics.
I highly recommend Nintronics I am confident they can cater for all types of customer, they will go that extra mile to make sure the customer is happy.
Winston