"Having had a previous provider who…"

Having had a previous provider who proved to expensive and then increasing contact time, I decided to look elsewhere. Having used Briant to install cctv and a linked WiFi system previously, it was a foregone conclusion as to why not use them to install broadband.
Having made advanced notice to have broadband installed, Briant together with City Fibre completed the install in a day.
I was extremly satisfied with the whole process and happy with my decision to use their services. However I did have problems setting up the router but with the excellent help from one of their tech guys, that was soon sorted.
Overall experience as l have said previously was and is excellent

"Ordered their basic 150 mb package"

Ordered their basic 150 mb package. The router was delivered a couple of days later and connected the following day. After setting up the technicians left saying that the router would sort itself out which it did. Just did a speed check and I am getting 149 mb up and download so all is good.
Periodically the wifi connection to my phone cuts out for a few seconds. Not sure why.

"Highly recommended "

We have had an internet outage all day (not Briant Broadband fault) and I have to say while it is a nightmare losing internet when you work from home they have been amazing at keeping us updated. Contact update email and they have updated social media.
They are super fast when it comes to any issues, I got a replacement hub within an hour of reporting it. From their office staff to engineers they are all fantastic, so pleased I changed from virgin to these guys and cheapest price I found after shopping around.

"Amazing 🤩 "

That’s how the business should work. Efficient, effective and reliable. Highly recommended 🤗

"Briant are brilliant"

Briant are brilliant, have used Babble and Focus in the past and have had the worst service ever. Briant came along and did what they said and have had no issues what so ever since they did the install.

Brilliant company who do what they say and not mess your business up like the previous cowboys.

"Simply the most responsive customer…"

Simply the most responsive customer service!

"Very happy with the quick first class…"

Very happy with the quick first class service fast broadband good friendly service

"Brilliant Briant Broadband"

When I first joined Briant they were brilliant, as soon as City Fibre put in the line Briant were round the same afternoon installing & setting up my router. Since then (3 years approx) I've never had any issues with the service provided & the bonus is they are a local company & (so far) easy to contact.

"I have had Briant broadband for about 6…"

I have had Briant broadband for about 6 months and so far it has been great with (tempting fate here) no problems whatsoever. I am getting a great speed with no dropouts. Very pleased with the service.

"Brian’s installation was very clean and…"

Brian’s installation was very clean and almost invisible. Had system for 3/4 months and speeds as published with no issues. Would highly recommend them and now saving a fortune having moved from Virgin.