"Great performance, friendly local company"

I've had their FTTP broadband install for almost a year now (via CityFibre) and I've had almost zero issues. Download speeds haven't dropped once and it's been stable throughout.

The WiFi coverage on the TP-Link router isn't the best, however when I spoke to them about this they offered a mesh system for a little bit extra a month which saves time and money researching the magnitude of powerline extenders out there (most of which are no good)

"I would give a minus if I could"

I would give a minus if I could. Our phone never worked properly which we paid for for pretty much a year and me emails were just ignored. I ended out cancelling the service and due to them not doing what was required for us to be switched over even with me calling and emailing many times we now have no Internet for 13 days. Shocking service, shocking customer service.

"Helpful staff"

Helpful staff, easy installation. When I needed a booster they delivered and fitted quickly. Thank you. Would recommend.

"Great service"

Great service. Friendly and helpful. Also, a brilliant and reliable product.

"Not saying we appreciate your super…"

Not saying we appreciate your super fast broadband but the Avenue will henceforth be annually enjoying a Briant Broadband day where each fibred house will be fielding a giant float on the theme of fibre broadband. We personally will be contributing a giant router made from carnations with the phrase we love BB picked out in tulips.

"An excellent and professional local company."

After BT Openreach declined to install fibre broadband into our private road of 72 homes and CityFibre unable to commit, Briant Broadband came to our rescue and has now installed a private network into our road. Briant has brought us now into the 21C as previously we were unable to get over an average 10mb/s broadband speed from BT!
Almost half of the homeowners have now taken up Briant's fibre broadband service and the current feedback is that the service provision has been exemplary. Customer service has been excellent and the installation process from start to finish was faultless, with Briant managing to install the network a month ahead of schedule.
An excellent and professional local company.

"Moved from BT copper"

Moved from BT copper connection to BRIANT Fibre to get much better broadband at much better price
Cannot see the installation as routed out of eyesite and performance is faultless.
Couple of installation problems initially but sorted out quickly, and that is the service that separates a local efficient supplier from an uncaring national company. Highly recommended

"What a breath of fresh air!"

What a breath of fresh air!
Finally seen the back of corporate Sky and can't really be bothered Zen (who 6 weeks on still haven't refunded!!).
Installation done right, minor admin difficulties smoothly solved on the day, nothing paid in advance.
And the broadband.......it just works!!

"Unbelievable Customer Service (in a good way)."

Had an absolute nightmare with TalkTalk, who couldn’t even get me a router inside the first 2 weeks of being a customer. Cancelled in cooling off period and got straight on the phone to Briant. Installed within a fortnight - Ryan was an absolute champ, hand delivering a router and even coming back again with a mesh extender, when WiFi needed a boost in the nursery for the baby camera. Had some minor issues with connectivity when gaming, so called up and spoke to Ferdi - he’s a diabolical genius and had it all fixed and working in no time. Customer service at its best - if there were a sixth star, I’d add it. ⭐️

"Excellent Service and the engineers…"

Excellent Service and the engineers were very efficient and answered any queries professionally. Would definitely recommend them.