"Great friendly team of staff"

Great friendly team of staff. They we're super quick at organising a zoom tour (which I later got the link for to explore every now and again when I want to check out my new place) and always respond within the same day of me emailing. Would recommend!

"Excellent service with professional staff with a genuine attention to detail"

My experience with Greg and Matt and the Manchester branch was a dream.
These agents are professional, understanding and accommodating. From start to finish they went above and beyond for me. From organising a remote viewing to enabling me to move into the property at a convenient date.
Renting can be hard, especially during a pandemic and I have often felt the agents don’t have time or motivation to see things from a tenants perspective of trying to find a place that can be a home. Both Matt and Greg were generous with their time, clearly explained what they needed from me for the move in process and made it as painless as possible.
There is a genuine sense that they see prospective tenants as individuals and the care and attention they put into the process from viewing to move in date reflects this. Thank you so much to you both!

"Can not fault this company"

Can not fault this company, super quick and happy to help with any queries. I was dealing with Greg and he has been brilliant and very helpful. Also Matthew dealt with our move in appointment and again can not fault extremely helpful.

"Mike in UK Rooms For Rent always…"

Mike in UK Rooms For Rent always provided speedy responses to my emails. When working on the front line I really appreciated their speedy and efficient service. On one occasion the boiler broke in the house. I rang Mike during my lunch break and he sent someone out to fix it that evening. There was also an emergency out of hours service that I used. I would recommend this agency to future tenants. Many thanks UK Rooms For Rent.

"Great Customer Service, very polite."

Used these guys to sort out a university house for second year. Great customer service right from the start, easy to communicate with and always quick to respond to any emails or queries we had during the process. Group of top class guys that are very polite and easy to talk to. Would definitely recommend them.

"Good people"

Unfortunately didn't end up with a room from them (not the company or staff members fault) but the customer service was stella from the start. Unlike other companies, they also returned my holding deposit almost immediately, allowing me to continue looking without delay. 10/10, will consider again.

"Mr Matthew Cooke was very polite"

Mr Matthew Cooke was very polite, informative to the fullest, friendly and professional. Gave me full idea of what to expect.

"Great service from UKRR"

UK Rooms For Rent Ltd have been my letting agents for a number of years now. I have been very impressed with their service, and as time has progressed I have moved all my portfolio over to them for full management. Mike Boardman has been a pleasure to work with and has dealt with every issue that has arisen in a professional and speedy manner. I am a big fan of all the team at UKRR and would recommend them highly to other investors.

"Could do better."

I lived in one of their houses in Salford, the house itself wasn’t that bad but the price they charged was way too high. The quality of their service was terrible, whenever we had an issue they took ages to respond and the system they used (I can’t remember the name of the app) was completely useless no issues were dealt with. We had mice, damp and a leak from one of the showers. None of these issues were sorted for over 2 weeks after each was raised with the agents. The account manager who I won’t name was always reasonably friendly in person and whenever you could get hold of him on the phone but over email was short and sometimes rude.
If you do want a good agent in Salford look at Thorpe and co. They were easily the best landlords I’ve dealt with in my four years at the uni of Salford and couldn’t recommend highly enough.

"Impressive; Efficient and empathetic."

We moved into a property in August and there have been quite a few issues. Oven broken, bottom step fell through... Electric fire broke and more recently our boiler broke. And although I have been frustrated at the issues; Mike Boardman who manages our property always manages to get the repairs done quickly; which when your landlord is not UK based cannot be an easy feat. Especially when I am flapping because my child suffers with her chest in cold weather. When our boiler broke he arranged for us to stay in a hotel; including our pets to ensure we was warm and had hot water until it was fixed. Extremely grateful for all the help.