"Mike and Alex"

Mike and Alex have been very accommodating and very helpful! Both are very reliable and have great customer service. They are very efficient.

"Matthew Cooke has made my renting…"

Matthew Cooke has made my renting processes a lot more easier and stress free so far in a lot of ways.He is a star and deserves all the accolades.

"This is a horrible company"

This is a horrible company. A year in after termination and we still have not been provided with all the statements. We are finding they have not completed their obligation with tenant move in and move out. They don’t respond to request for this information and the director is trying to get as much money from you as possible while having as little services provided. AVOID THIS COMPANY IF YOU VALUE YOUR PROPERTY AND BUSINESS.

"AVOID AT ALL COSTS"

AVOID AT ALL COSTS
Our house is now infested with rats due to their ignorance of multiple tenants complaints, they weren’t passing anything onto the landlord and simply tell us ‘it’s not their problem’, had they actually sent someone to conduct an inspection last year someone might have seen the holes in the house which the rats have used to get into the walls. Or had they acted (sending a polite message asking people to recycle is not action) when we have complained about inadequate waste disposal from other tenants for months, perhaps we wouldn’t be living with vermin. Despite multiple complaints from multiple tenants no issues have been resolved, not a single issue raised has been resolved, yet when we speak to the landlord directly he is on it straight away. The gross negligence from this company is astounding, should one of these rats decide to chew on a tasty wire and start a fire in the house we could all burn to death, this has been raised and I was told to email an account which has previously ignored our complaints, despite telling us to use the app to log issues… None of them know how to do their job properly, it’s actually astounding that the company is still going - please read the other google reviews this is a terrible agency and the company do not relay any information we send, including rats which causes property damage for the landlord, don’t let them manage your property and don’t rent with them directly. I think that we’re lucky in the fact that we can contact our landlord directly who has acted swiftly, if i could leave 0 stars I would.

"Excellent service from UKRR"

Excellent service from UKRR. All the members helped me to go through the process easily, especially Charlotte . Thank you for all of your support and guidance.

"Very pleased with the ongoing service…"

Very pleased with the ongoing service from UKRR. Big thanks to Charlotte for managing my portfolio and always being on hand when I have any queries. When you work as a team life becomes a lot easier.

"Very Helpful"

Matthew was very helpful and always available to assist in the overall process.

"Great service from Wendy Letford!"

Great service from Wendy Letford!

"Matthew Cooke is great !! :) & professional"

I had a wonderful experience with UK Rooms For Rent - I am the Recruitment Manager of a Group and we have recruited 3 Nurses from India. We have used UK rooms to Rent to secure their permanent accommodation.

Mathew has been very professional and took the time to answer all my calls ( 15 a day :) ) and explained to the overseas candidates the process and every aspect of the lettings.

I am happy that all 3 candidates have a place to stay now and they can make plans for future in the UK

"Great customer service from Wendy…"

Great customer service from Wendy Letford, very helpful with my enquiries, highly recommended.