"Communicative, Helpful"

Very communicative at every step of the process. Helpful.

"Big shoutout to Wendy!"

Big shoutout to Wendy!! I’ve been liaising with Wendy Letford and nothing is to much trouble, clear communication and fast result for everyone involved. Highly recommend UK rooms to rent, every time I’ve dealt with Wendy the service has been nothing but amazing and professional. Thank you :)

"Excellent customer service from Wendy…"

Excellent customer service from Wendy Letford. nothing was too much trouble for her! thank you Wendy!

"Professional, prompt and helpful"

UKRR are always very helpful. I have always had prompt responses and top notch communication. My property is being managed by Matthew, very professional and polite person. I never had any issues with them, would definitely recommend

"Mike 5 Stars!"

Big shout out to Mike who is always helpful and quick to respond, helps with the living situation when you know the staff are attentive!

"Lovely Teamwork"

Matthew was lovely to speak to and made the referencing process stress free by answered all my questions in a timely and efficient manor.

During my time as a tenant, I had some issues raised and Mike got someone to attend the property swiftly.

Although what was causing the issues was not clear, Mike continued to communicate with me promptly.

Due to my own personal circumstances, I had to leave the property early and they were happy to accommodate this.

"Appalling excuse for a company"

If I could leave a 0 star review I would

I am a student studying in Salford trying to make a life for myself found this company on zoopla and inquired they gave us an option of 4 and told us they would be improving the property before ok perfect now the first issue came up

They are god awful to get in touch with you have a miniscule amount of time where they aren't in lunch to call, why not leave a message? Their inbox is full( probably full of complaints likely) EMPTY YOUR INBOX. Finally get through and complete the steps necessary until on move in day they inform me of more stuff they have to get me do one of which is my guarantor needs to complete a form one of which they never sent her and had to create a new email to actually reply to the blasted thing

I collect my key and enter the property told that all doors were locked I enter and the carpet is filthy all of the doors unlocked the firedoor busted (illegal by the way) after their apparent "safety checks" the bathroom had no lightswitch and the window was smashed. There was also black mould in the kitchen with busted drawers throughout

You want to get in contact you must use the Arthur app dreadful application that gives you false information constantly

They'll stop by without the required 24 hour notice required by law

They'll leave your doors unlocked when they do visit with the excuse that all tenants should have access to my room? Umm then why give me a separate key?

Left us without a washing machine for over a week and the list continues

Want to get out of the agreement be prepared to pay for them to search for replacements for you

Dreadful company who holds you hostage in a place they couldn't care less about do not use 0 - 5 stars

P.S Mike lies to you constantly do not trust him

"Great experience"

I can’t thank Mike and Alex enough for all the help and advice they have given me and making renting a lovely property hassle free. This is the first time I have found a property company who have all round knowledge rather than going from one person to the next to get the answers you need.
Thank you both so much

"Great communication trusted company"

Great communication trusted company, Mike alway goes above an beyond couldn’t fault them

"Highly Recommend!"

Rented a property through UK rooms for rent recently. Five star treatment so far. Mike the office manager has been nothing but polite, helpful and knowledgable!