"Great services, helpful to disabled people"

So when I first contacted this company, the person helping me was very helpful and tried to get me into the house I wanted but unfortunately there were some issues with the landlord taking me in because I have a service dog for a disability. However, I spoke to the manager who was very adamant about assisting me in finding a place to live that was within my budget and easy for my SD, and they did! The process was very quick and all of the employees were very helpful and friendly. The company is more than happy to assist disabled folks and internationals as well. Grateful to have found this business as so many others in the area provided little to no help for me since I have a SD.

"Very happy with the speed of the move…"

Very happy with the speed of the move in from viewing only a week earlier. Property was everything I wanted, the agent (Matthew) was always on time, polite and informative. Would recommend to my friends.

"Everything was perfect I think they…"

Everything was perfect I think they have to improve the time is needed to rent a room but as an excuse for my wanting probably is that was my first time renting a room in UK.

"Very bad..there was no electricity once…"

Very bad..there was no electricity once my cousin started staying in their accommodation.made many calls and messages,there was no replay and exactly at 17.00 they closed their office.and there was no answer to their emergency number as well!!!!!. Interestingly very keen on their paper works.worst ever service...

"Excellent service with a lovely property"

When I was first looking or a room in Lancaster a lot of the listings on Uk Rooms for Rent were already taken however they told me about a property not yet listed but was being refurbished. When I moved in it was around 90% complete. I have been dealing with Mike Boardman since I moved in with regards to any issues I've had/getting the house fully finished and the service has been excellent. Always a quick response to my issues and it's always resolved in a couple hours/that working day. My experience with UK Rooms for Rent has been brilliant and since moving in I have 0 complaints.

"Unorganised"

Unorganised, they handled the viewings separately. One cancelled theirs an hour before but no update on the others. After I went to view turns out they were cancelled too.

"Entirely disreputable - steer clear"

We have found UK rooms form rent disorganised an money grabbing to an absurd degree.
After an agreement to transfer a holding deposit to a different property was made they reneged on the agreement and withheld the deposit when THEY double booked the room and could not fulfil the contract.

"Throughout 2019/20 I rented a student…"

Throughout 2019/20 I rented a student property with UK Rooms for Rent and the agency could not have been more helpful if they tried. They are well organised and always on top of liaising with their tenants, especially during the COVID-19 pandemic. Particular thanks to Mike for making my first year renting as easy as possible and for being an obliging property manager.

"Efficient Process"

The process of renting from this agency was one of the most pain free experiences I have had renting. Everything was online which sped up the whole process. The communication was good and they helped us with the tight time frame we had.

"Great experience"

Many thanks to Peter and Matthew who got me through such a stressful process. As an international student, I had to go through 3rd party agencies to apply for a guarantor and even though I have faced many inconveniences during that application, Matthew was always ready to help and answer my questions. One of the better agencies I have used.

Thank you for 5star experience