Donnelly Group

Vehicles & Transportation
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871 reviews
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Customer Reviews about

Donnelly Group

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PN

5.00/5.00

"Perfect experience"

I'm from the UK and I bought my Toyota Yaris Cross online from Oliver Stacey at Donnelly Eglinton. I've never done anything like this before and was quite sceptical. I like to see, feel and drive a car before I buy it so this felt a bit scary! From the minute I was in touch with Oliver he completely put me at ease, and sent me lots of invaluable videos of the car that I'd chosen. He was in touch with me via email and phone every day, and was upfront and honest about all costs and timescales. It all happened very quickly (at my request) and not a thing went wrong. The car arrived in the UK a week later and was delivered to my door, and I LOVE it. This couldn't have happened without Oliver as I could easily have just decided to buy something more local. I'd recommend this garage and particularly Oliver who I can't thank enough.

16/02/2024

Mrs Fiona Magee

4.00/5.00

"A good welcome and friendly"

Was made to feel welcome and facilities on site good. However handover of vehicle felt rushed, and as it was a completely new type of vehicle to me not all relevant features explained, e.g. where bonnet catch and fuel catch were situated. Also where do you fill the washer bottle.

12/02/2024

Mr Kenneth Blaney

5.00/5.00

"Made to feel very welcome and part of…"

Made to feel very welcome and part of the group.

11/02/2024

P L

5.00/5.00

"I was pleased with my car"

I was pleased with my car, except for a faulty "Infotainment" system touch screen, which meant that the radio, mobile hands-free, etc didn't work. It has been replaced and seems to be working well now: I'm back to being delighted!

10/02/2024

Miss Ciara Campbell

5.00/5.00

"Sean was of great help"

Sean was of great help. He ensured that the car was working ok when I got it and showed me it inside out and upside down to ensure I knew how to use everything.

08/02/2024

Michele

5.00/5.00

"Excellent assistance!"

We were successfully assisted by Conor Spence at the dealership in Dungannon who looked after us impeccably. He gave us his time and the benefit of his knowledge on a number of cars. We were able to come to an informed decision thanks to Conor’s flexible, no-nonsense, straight approach. Much appreciated!

07/02/2024

Mr Jonathon Ogilvie

5.00/5.00

"Great service"

Purchased a car from Ethan Martin ballymena branch. Great service from him and his team would highly recommend

07/02/2024

Sara

5.00/5.00

"Buyer from Dublin"

Fergus was great, communication throughout put my mind at ease when buying from Dublin. Very easy process and all the documents I needed were ready on delivery. Delighted with my car, Thanks again.

07/02/2024

Mrs Janice Ferguson

5.00/5.00

"Unbelievable friendly service from…"

Unbelievable friendly service from Paddy Magee Explaining everything and taking time to get all the paperwork done

07/02/2024

Richard Davidson

5.00/5.00

"Simply The Best"

Andy, James and Dylan are the most knowledgable, professional, courteous and friendly car dealer staff I have ever met in my 40 year history of purchasing motor cars. There attention to detail regarding customers needs are 2nd to none. They make the whole purchasing experience so much of a pleasure compared to their competitors. Well done Donnellys and well done Honda

07/02/2024
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