"Neil Johnson has been really patient…"

Neil Johnson has been really patient and helping for solving our tech problem. Very much appreciated.

"Been with them for 3 years now"

Been with them for 3 years now. Just a WhatsApp message away 24/7. Service is faultless.

"Very patient and helpful advice."

Very patient and helpful advice.

"Grafterr has been 1 of the best till…"

Grafterr has been 1 of the best till systems I have ever worked with so simple to use and can access everything from back of house! Jack and the team at customer service has been amazing! Can literally get a hold of them whenever you need them and even if they don’t have a solution straight away they will go and investigate and get you an answer to solve any problems!

"Great Product....Great Service"

I have been working with Grafterr for the past 4 months now and it has been a huge asset to my business. The service provided has been 5 stars and whenever an issue has been raised it has been rectified in a timely manner.

"I received very good explanation on the…"

I received very good explanation on the phone how to make any changes on the Grafter till. I’m really happy from the customer service of Grafter !

"WORST CARD READER EVER"

I've been using the bluetooth wireless card reader for a year now. I can honestly say it is so bad. The card machine NEVER connects to the app and when it does, it always needs to update suddenly taking at least an hour. It is a nightmare device. DO NOT BUY!

Right now, I am sitting for the last 1 hr before my market trying to get the card reader to connect to the app. It has connected to the bluetooth on my phone, but the app can't register that it is connected.

"Response time is great and support…"

Response time is great and support advice is clear

"Grafterr great assistance "

Technical support was easily reachable and I was assisted by Neil who was patient and gave precise instructions to resolve issues. Thanks for your great help Neil

"Great service from Neil Johnson"

Great service from Neil Johnson. All the technical issues fixed very quickly.