"Totally Useless"

By far the most incompetent organisation I have had the misfortune to deal with. They can't get the basics right. This is the second time they have brought the wrong size toilet. They sent operatives to my house without letting me know they're coming. This company should be closed down; it's unparalleled incompetence at every level of the organisation.

"Suppliers beware!"

Currently not a good Company to supply products to. Lack of any attempt at communicating with us despite trying to contact them numerous times and in numerous ways. Pay your Suppliers!

Someone has replied to this review but I am unable to see the direct message they say they have sent. please can you tell me where it was sent?

"Terrible company"

Terrible company. Last had contact with them in November following pointing out here how poor they were. Try ringing their number and options - you go round in circles. They are non responsive to complaints. Promised action but they do not deliver. The NHS should drop them.

"Unable to contact accounts department"

Accounts department slow in paying invoices, will not answer the phone, do not reply to any messages
left on their answerphone and do not acknowledge or reply to emails.

"Management fantastic"

Management fantastic

"Do Not Supply this company"

Do Not Supply this company. They will not pay outstanding invoices. Their accounts department cannot be contacted and they will not reply to emails.

"Brilliant Company"

Unlike most of the comments my experience was far different more than words could express. Andy come to put in my wet room and he was such a lovely man. He was polite, the quickest and cleanest work person I have ever come across.
The bathroom is lovely and had to really thank him he got hurt and still came just so we could have our bathroom for Christmas he went the extra mile. Lovely gentleman the company was really helpful as well. Lovely people. I have recommended them to friends. I would give Andy 10* if it was possible
Thanks you so much Andy .

"Very bad out of hours service My dad bed broke over the Xmas Bank…"

My dad bed broke over the Xmas Bank Holidays as they had a out of hours number was on the call for 2 and a half hour hold listening to music but no answer my dad with severe health condition had to sleep in a chair
Very disappointed and upsetting services

"Andy is fantastic clean friendly guy."

I had Andy come to change my bathroom to a wet room and honestly he is absolutely fantastic. Kept me in the know with everything that was going on his work is impeccable 👌. Friendly guy tidy worker, goes the extra mile. He has given me a beautiful wet room. I couldn't be happier with his work and his whole attitude through this process. Thanks Andy 5* all the way.

"Would leave 0 stars if I could!"

If there was 0 stars I would leave none. A company of liars and con artists. Ripped out our bathroom and left. Have been trying for 6 weeks to get them to return and complete the job.

Have regularly been lied to about timescales. Have been tricked into waiting until people are on annual leave before calling back.

Nobody has a clue what is going on. Regularly hung up on. Their head office doesn't seem to accept calls as the line just cuts when they answer.

I would not go anywhere near this company.