"My experience with Kingsdene has been…"

My experience with Kingsdene has been great. Charley was so helpful and professional. My partner and I would definitely recommend their services.

"Complete credit to Katy"

Complete credit to Katy! What a gem, was so helpful with the entire process and helped me find the perfect first apartment

"Katy was an absolute star in helping us…"

Katy was an absolute star in helping us lock in a very desirable and popular property, getting our forms and holding deposit sorted very swiftly once we had completed the viewing. Thank you so much for your help and efficiency!

"Efficient and straight to the point"

Efficient and straight to the point. Staff very friendly. No booking required. Reserved a very good value flat that other agencies don't offer. Highly recommend.

"Brilliant service "

I have moved flat with kingsdene recently. Katy was brilliant and kept in contact with us with every step of the moving process. The flat was immaculate when we moved in and the moving process was seamless. Thank you! Would definitely recommend kingsdene to others.

"great experience overall "

We had a great experience overall with Kingsdene over the course of three years. Mainly as our appointed property manager, Catherine Payne, was so amazing. She ensured all our needs were catered to throughout our time with Kingsdene, and t made our moving-out process as seamless as possible.

"Helped me to sign the contract in 5 days"

Helped me to sign the contract in 5 days

"Leeds branch, you need to do better."

This review is for the Leeds branch. Unfortunately, I did not have the same positive experience with this letting agent as the other reviewers. They were very unprofessional and incompetent throughout my tenancy, especially when it came to communication and repairs. 

When I first moved into the property, they claimed that the property was 'deep cleaned', but it was not. There was a hole in the floor, mould in the shower and the cupboards were greasy. Do not get me started about the walls...

Trying to get someone to come look at something that needed repairing was a HEADACHE. They would simply ignore your emails and calls weeks and months on end, but hassle you if there was a slight payment issue which was a fault of THEIR OWN. It's fair enough that all they want is your money, but have the decency to communicate with your tenants, especially while they are paying you.

I personally do not recommend these guys. Will never consider renting or even buying a home with them. They need to know how to speak to people and remember that basic respect towards others is very important!

Seems like basic customer service training is needed for them, especially for the managers.

"Josh and the Kingsdene team were brilliant"

Josh and the team made our experience very enjoyable and run smoothly. Always happy to help with any query or request we had and always gave us a great service. We couldn't recommend them enough.

"Sam and the Kingsdene team were great…"

Sam and the Kingsdene team were great to work with during my tenancy and were excellent during my end-of-tenancy process. I would definitely recommend working with them.