"Terrible Customer Service "

Wrong item delivered and completely impossible for anyone to be reached through the customer service. I’ve tried to contact them via email phone and instagram with no response. Shame to see this from an independent but I would avoid ordering from them again. I’m now left with a jumper I don’t want and seemingly nothing that I can do about it….

"Super impressed by the customer service…"

Super impressed by the customer service from Number Six.

My order was delivered on time and was too big for me, so I had the option to send it back or use the value of my order for a replacement. Which I did and it was sent out to me to arrive the following working day.

I’m not used to doing returns and messed it, the customer support team were excellent, really quick to respond and helpful in sorting it out. I will definitely use Number Six again. 👍🏻

"Product arrived looking used"

Product arrived looking used. I sent it back for a refund and yet I still have to pay for return packaging...

Yeah, next time I would rather not shop with them

"Good Work Number Six!"

Lovely selection of items, delivered promptly. Great service!

"Great Experience @ Number Six "

Excellent service and communication all the way from purchase to delivery. Great
Website too. Will only too happy to give
Number Six my future custom.

"Order never arrived, no customer service"

Ordered some socks last year and received without problem, however more recently I ordered a sweater which never arrived, and impossible to reach anyone from customer service either by phone, email or social media. Seems the company has just disappeared...

"Great pieces and speedy delivery."

Great pieces and speedy delivery.

"Missing Order"

made an order - tracking hasn't updated since jan 24th saying 'sender dispatching item'. Tried to call, email and socials but no response. Pretty rubbish, £104 down the drain.

"Difficult one because Jake was…"

Difficult one because Jake was excellent before Christmas when Royal Mail lost the parcel, calling me personally and rearranging delivery. Really excellent.

Unfortunately though, I’ve not been able to contact him for a return. Multiple emails (on same email thread so no way are they in junk), multiple calls and a voicemail.

I’m reluctantly leaving this to try and get somewhere.

"Haven’t heard from this company in…"

Haven’t heard from this company in nearly 2 weeks despite multiple emails and unanswered calls. Still no update on my delivery