"Excellent service and products"

Excellent service with very fast and free delivery. Great items and really nice products, lots of communications all the way through and a nice personal service. Really happy with the bag I bought and the best price too. Highly recommended.

"Uncontactable - 30 phone calls ignored."

I ordered a Carhartt jacket from NumberSix but recieved the wrong item. No problem - I returned the jacket and explained that I'd like a refund unless they could actually send the item I paid for.

I have tried calling roughly 30 times over the course of 6 days and not a single call was answered. I have tried alternate routes of comms but they're pretty much unreachable, yet I have recieved numerous marketing emails from them since the purchase asking for reviews of their service etc.

I have no problem with a wrong item being sent, it happens! The customer service however, is non existent because you cannot contact them AT ALL. I've tried email, instagram, Whatsapp and telephone. All either bounce, ring dead or do not work. How do you ever resolve any issues???

All I want to do is ask whether they have the correct item in stock. If they do, to please send it, OR, if they do not have the item, to confirm whether the refund has actually been processed.

Im not usually one to write bad reviews (specially for small businesses), but contactability/customer service is the most important aspect of ANY business. You should probably sort this out.

Wrong item recieved on 28th December, item return was processed on the same day. The only communication I have recieved since is an automated email saying they've recieved the coat, that was 4 days ago. Nothing since.

"Great product and service."

Great product and service.

"Fast delivery great service"

Fast delivery great service

"My son is thrilled with this bag"

My son is thrilled with this bag. The size is large enough for his laptop and uni books. It looks smart and he can carry his skateboard on it due to the straps. It also holds his flask. Perfect!
Number six delivered it next day, a week before Christmas. I was very impressed with the professional website and updates sent once dispatched.
I will buy from Number Six again👍 Thank you! Happy New Year 🥳

"Great experience overall & happy"

Speedy delivery, great comms (I called) and overall great to support a local business.

"Fast and friendly"

Fast, efficient, cheap and very friendly. I will shop again here when the need arises.

"Perfect experience"

Delivered quickly. Product as advertised. Easy process

"I made a purchase in October but…"

I made a purchase in October but haven’t received it. The bot assistant said they’d get in touch with me after speaking with Royal Mail and two weeks on, I haven’t heard anything back. I tried calling the main number cause usually it’s much easier to chat over the phone. It rings but no one will answer. The WhatsApp number hasn’t been seen since July 2023. I’ve sent many emails which have disappeared into the ether. This has been hands down the most frustrating customer experience I’ve had. Could be easily solved with a timely response and refund.

"Excellent service with a personal…"

Excellent service with a personal touch, great family run company