"Very polite and helpful staff"

Polite and helpful - not pushy.

"Nick and Rachel..both seemef very…"

Nick and Rachel..both seemef very genuine and informative and not too pushy though firm towards getting the relevent informatin going forward.

"Waste of time gathers PPI for a sales…"

Waste of time gathers PPI for a sales call... don't fall for it

"Great customer service and advice."

Great customer service and advice.

"Very efficient and prompt response."

Very efficient and prompt response.

"Polite"

Polite，patient and helpful.

"Feedback call"

Representative (Salba) helpful and happy to call back as first time was incovenient

"Pleasant phone call with Justine who…"

Pleasant phone call with Justine who understood what I was enquiring about and made the relevant arrangements

"The advisor was really helpful"

The advisor was really helpful. Gave me advice realistic and honest which actually didn't include selling me a new pension! Much appreciated

"Very understanding on the phone at all times."

The phone call was very straightforward and wasn't always talking over to.