"From a phone call to a zoom meeting."

From a phone call to a zoom meeting, everything went smoothly. Although expensive, could save you in the long run,after all you are paying for their expertise.

"Pension Choice"

Was nervous initially finding the best of advice on pension. My enquiry was acted on very quickly & within days I had advice from a IFA who made it so easy for me to make decisions. My Portfolio now in place

"We are dealing with David Steers who…"

We are dealing with David Steers who has to date been fantastic. His extensive knowledge has been a God send to us. Cannot recommend Douglas Steers & Company enough. Highly recommended.

"Awaiting report"

Awaiting report. Initial review was helpful.

"Communication, communication, communication"

Both people I have spoken to have been approachable, helpful and respectful. My issue is not with them but the fact that when you ring up, you get a long automated message that hen cuts you off and tells you to email. Similarly the online chat button is constantly greyed out so you can’t chat to anyone!! When you get a response from the email it tells you it will be days before you’re contacted.
If like me, you find pension stuff daunting, this is wholly unacceptable. You need answers immediately while the questions are clearly aligned to what’s in front of you on the web. Having a response days later means revisiting what you originally wanted to talk about making the whole process long and stressful.

"Excellent advice"

Excellent advice

"The young lady was most helpful today…"

The young lady was most helpful today as I missed her call last week due to losing my phone she called back asking if my financial advisor had been in touch and I have a further meeting with him on Monday coming thanks again

"Simon was very helpful and is now…"

Simon was very helpful and is now sorting through my 4 or 5 pensions, told will take a while so we will see what he comes back with.

"Very happy with the professionalism…"

Very happy with the professionalism shown by both mypensionservices and their nominated advisor.
No push - no rush.
Thank you.

"Very quick service."

Very quick service.