"Easy booking and prompt delivery"

Easy booking and prompt delivery

"I ordered my test day 2 and they sent…"

I ordered my test day 2 and they sent it and supposedly the post office did not find my address and they returned the test for you again, can you please send it to me again to another address?

"Currently sitting abroad with not much…"

Currently sitting abroad with not much time left till I’m back in the UK, like the other reviews have stated this company is very quick and efficient at taking money, however I have still not received my booking reference number.

This is very confusing and annoying as this company should have this part of the process running as smoothly their checkout as I already have enough stress for my return flight.

I am doing things I shouldn’t need to like chasing them up on the phone to no avail!

I hope they can respond quickly so I can rectify this review.

RE: Tests4U has now rectified the issue shortly after responding as they promised.

"Avoid this. Website doesnt accept payment from UK apparentlyt"

Avoid this. Went to purchase, spent 10 mins entering in huge amount of detail only to find that website said there were no available payments for someone living in the tiny backwater of LONDON UK

"Cheap and fast but lacking in communication"

EDIT:
After a few hours I have recieved an e-mail with the locater number attached. As mentioned by someone below, it seems the most efficient way of contacting is through TrustPilot. Hopefully as the company grows, so will the communication.

Ordered my day 2 test and the process seemed smooth. Paid and recieved an e-mail with my order number, but the Passenger Locator number was missing. "No biggie" I thought and proceeded to naively call them, but to my surprise their number wen straight to voicemail all 5 times. I then tried to access their website for information on how to e-mail them, but now their website does not work and there is nothing to do. The money has, however, already been taken out of my account. What a scam...

"Great and fast service"

Great and fast service for sensible price. Will use again if I have to. Many thanks!

"Thank you"

Thank you! Everything worked out smoothly and professionally.

"price & service are excellent"

price & service are excellent. all the process goes smooth. thanks.

"Excellent, super fast service!"

Excellent, super fast service! Had to call Tests4 you as l couldn’t find my order number and my call was answered promptly and really efficiently. The gentleman talked me through everything making sure that I had everything needed to do my tests.He was friendly, chatty and put you at ease making the process easy to do. Posted my tests at 10am and had results before the end of the next day. Super service, thanks for making my holiday possible!

"Resentful of test and cost"

Whilst resentful of having to pay for a Day 2 test to come home to my own country, which has much higher infection rates than the place I flew in from, I will nevertheless attempt to be objective.
The price was cheaper than other competitors and customer services were helpful when my ref number did not arrive as it should have.
It was impossible to register the test online using my desktop because the date matrix was blocked by another part of the webpage. I eventually did it on my phone.