"Helpful and professional"

The sale of my property wasn't always plain sailing but Jo and Lauren from the Belper office have been patient and professional throughout the process.
They always explained when I had questions and were really helpful with securing my onward purchase.
Would use again and do recommend to others.

"Highly Recommended"

Jo and her staff fought endlessly to find us a buyer with success, we cannot thank her and her staff enough for all their hard work, and I would highly recommend "Boxall Brown and Jones" who were the only Estate Agent to succeed.

"Rob Jones and his team at Boxall Brown…"

Rob Jones and his team at Boxall Brown & Jones deliver a very high quality service for all real estate requirements .
We have used Rob and his team on two occasions in connection with buying a property, great hands on approach and personal touch to all communication .
Punctual , Professional and High standards are descriptors that sum the team up .

"Very poor in communication and updates"

Very poor in communication and updates. Very poor handover despite numerous calls and emails. Despite having no requirement for a survey and mortgage the time to complete was terrible. Excuse was solicitor but it was not the case, BBJ took three weeks just to inform the other side of our requirements and it took an ultimatum to make the purchase complete.
On completion we had to visit the office for keys, one set was supplied which appeared strange as this had been an AB&B property, no keys with the management provider!
This was followed up by us with emails but no reply.
I would not use this estate agent to rent or sell my property.

"Cameron Godfrey"

Cameron Godfrey, Apprentice Lettings Negotiator, always worked in a reliable and professional manner with me during my experience with BBJ. Nothing has been too much trouble, and during these recent strange times, Cameron remained positive and friendly throughout.

"Highly Recommended Estate Agent"

I cannot recommend Boxhall, Brown and Jones enough. We first bought a house through them eight years ago and we were very impressed. When the decision came to sell, we didn’t hesitate to use them again. Christopher Bird, our initial contact and the surveyor, was friendly, knowledgeable and honest. Once the house was on the market, Dawn Barker was our contact and she was fantastic. She responded to queries almost instantaneously, updated us on how the sale was proceeding frequently and, once again, was brutally honest when there were issues. At every point we felt ‘in the loop’. In addition to this, our buyers raved about Dawn’s communication too. In short, we would certainly not hesitate to use Boxhall, Brown and Jones again.

"Exceptional Standards- Claire Taylor Derby"

I really cannot thank Claire Taylor from Derby Boxall Brown & Jones enough. She recently showed me around a property in Darley Abbey and her customer service was exceptional. After having a few recent poor experiences with Estate Agents from other companies I really feel the need to commend Claire on her knowledge of the property and exceptional standards. It really does make all the difference when you are viewing a property, especially for the first time. I was greeted by Claire who was already at the property, and had pre-opened all the doors ready for my arrival. Claire was incredibly friendly and I just want to say a huge Thankyou to Claire for providing such an exceptional house viewing experience and she should be praised for her attitude and effort.

"Excellent service from Rob Jones"

Rob Jones valued the house we are purchasing and I thought the service we received from him - and everyone at Boxal Brown & Jones was superb.
Rob called me on the day of the survey to put my mind at ease, and the report was delivered a few days later. The report itself was really detailed and Rob kindly called me afterwards to discuss its content. I wouldnt hesitate to recommend their services.

"Great Service"

I have used BBJs services in selling and managing/letting property. The service I have received has always been excellent with a diligent and friendly approach at all times from all involved.
Thank you all!

"Chris and the Team"

Chris and the team worked diligently to help me sell my mother in laws shared ownership flat not an easy option and I am pleased to say we achieved great result.