SRFax
Brittany Fuller
"Trish was very helpful and was able to…"
Trish was very helpful and was able to increase our fax allowance quickly and was very informative.
aj Reddy
"Tanner is so good,He helped me for Fax…"
Tanner is so good,He helped me for Fax conversation error.
Manager
"Tyler helped me resolve my issue and…"
Tyler helped me resolve my issue and answered all my concerns.
mark akilov
"knowledgeable and friendly customer…"
knowledgeable and friendly customer service
Jay Bansal
"SRFax invoice HST details missing "
Our business has SRFax account. We changed address and got their address at new address. Their new address invoice shows balance carried over from old address but no HST charged. I spoke to billing as well as Manager but every one refused to provide correct invoice with HST breakdown showing my address. It’s very frustrating as their billing team prioritizes their convenience not client concerns.
Thanks
Karen
"Christina was very helpful and answered…"
Christina was very helpful and answered all my questions. She spent a long time with me explaining everything and helping me. She was very knowledgeable and walked me thru step by step.
She provided excellent customer service.
Thalia
"Excellent Customer Support "
My call with Tanner was delightful. He answered the call promptly in a pleasant and reassuring manner. Tanner was patient and professional, while walking me through the troubleshooting process to get my address book back. It was refreshing to actually speak with an actual person, and not have to navigate through a labyrinth of prompts; only to have the call disconnected before getting the issue resolved.
Tanner is an excellent customer support specialist, and an asset to SRFax. Thank you, Tanner!
Cheers!
~ Thalia ~
Jerome Mims
"Trish from SRFax Awesome service"
Trish has Awesome service. Quick to the point and professional. Two thumbs up
Valley Ridge Family Physicians
"Great service!"
Quick to great through, friendly service, and I was able to get 2 things sorted out right away - reducing my plan cost and ensuring recurring payments were set up. It was a great experience!
Chris Flynn
"Happy SR Fax Customer"
I have been an SR Fax customer for 6 months, now. It is rare that I need customer support. But, every time I have needed help it is a quick wait and I get a very helpful person, right away. Wow! Today, it was Tyler. He was very knowledgeable, patient and courteous. I am very pleased with my SR Fax account and the excellent customer support that is part of my subscription.
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