"Feedback"

Had Klic come round to quote for some windows & doors. The initial appointment went okay & we agreed a price. It was the first quote I had & to keep the discounted ‘offer’ I must have made a decision then and there. I agreed. (didn’t know what windows & doors cost so was unaware) after multiple quotes I realised that Klic was the highest quote by £1000’s. I called up the office to tell them about me wanting to cancel on 3 occasions and was told each time the manager would call. Never called. I would have been open to hear if they had a better offer but no one bothered to call back. In the end I told the office not to bother about getting the manager to call & just to send my refund back. I’m so glad that I shopped around as in the end I got better rated windows for over £2,000 cheaper & also ended giving the company extra work for my kitchen as the gave me a good price first time round. I don’t think Klic is a bad company but there are definitely things to improve on from my experience.

"we are a returning customer"

we are a returning customer. Klic from the start are easy to reach great customer service before and after installation.
sales team are fun humourous and good at talking you through process and know there goods
installation team are thorough and take pride in their work, very tidy iand precise
if and when we need their services we wont be contacting anyone else but Klic 5 star company

"Fantastic team"

From the day we had Sol come round to quote us to today when our windows finished being fitted, the experience has been amazing! Ricky who came to do the survey was great and explained everything. Andy the final fitter who was excellent answered any questions and took his time to make sure they were fitted properly. Noticed the heat staying in more already! Thank you to everyone for a fantastic service.

"New windows & door "

We had our windows and doors replaced in November 2024. I cannot fault the experience, we were able to choose a date when worked for us for them to be fitted, the whole process was very smooth from start to finish. We love the end result too! The team worked really hard and we are very happy customers!

"Great communication right from initial…"

Great communication right from initial quote meeting through to installation.
Fitters were polite tidy and very efficient, no mess and a great job.

"Great work done by the team…"

The guys who came and completed the work were fantastic, very friendly and worked around me working from home. Due to some tight spots in my house, a few marks were left on the walls/doorways but I don’t think this could have been massively avoided. Communication regarding the initial scaffolding being put up wasn’t always clear, but we got there in the end!

"When you're workforce know what they…"

When you're workforce know what they are doing.verygood.

"They do what they say...."

They do what they say..... swift service and kept well informed at all times. Rep and surveyor listened to what we wanted and had some good suggestions. The fitter, Shaun, was respectful of our property, worked very hard and, except for the new product, we wouldn't have known he'd been. There was no repair or making up to do by us. The product is good quality & looks nice. We would certainly recommend them.

"Brilliant finish"

Ben and Dave were very efficient and professional. 2 day job completed in 6 hours. AMAZING 👏 🤩

"Can't fault the customer service or the…"

Can't fault the customer service or the technicians who came out to install the windows. Quiet easy to sort out problems and for bits to be booked in. Can't fault