"So happy with the service all round"

So happy with the service all round. The sales representative was very helpful and informative. The fitting team were very professional and extremely friendly, everything was fitted to a high standard and all mess was cleaned up afterwards. Both the quality and cost were amazing.

"Excellent ⭐️⭐️⭐️⭐️⭐️"

Excellent ⭐️⭐️⭐️⭐️⭐️
The fitters...Ben & David was very organised and motivated
Tidy and efficient.
The whole experience went very smoothly. Delighted with the windows and doors 🤩

"Well done guys!!"

Well done guys!!! I'm more than happy with the job they have done.Thank you KLIC HOME IMPROVEMENTS very much!!! I'll recomend you to everyone as company wich really know what they are doing.

"Great job done"

Great job done, excellent product and fitters were friendly and efficient. Tidied up after themslves and did a great job! Would definitely recommend KLIC and would definitely use them for any further work in the future.

"Replacement windows/doors September 2024"

Tony, Steve and Blake were efficient, prompt, tidy, courteous and professional and in my opinion, went above and beyond. This is reflected in the high standard and quality of their workmanship, resulting in a superb finish and a very satisfied and happy customer. The price was very competitive and I will definitely be using KLIC again for any future work. I would highly recommend KLIC to anyone wanting windows, doors and/or minor brickwork. The whole process from the first survey to completion has been very positive.

"Excellent customer service throughout…"

Excellent customer service throughout and all staff I dealt with polite friendly and efficient. Windows are good quality and any faulty glazing was promptly replaced with no fuse. However I'd not recommend glass doors as the the glass in mine despite having been replaced along with side panel still has many faults so will need to get new fault free panes from another supplier at some stage as the faults are noticed by everyone! I was advised using my own builder for building work would be cheaper but chose not to use this route as thought co-ordinating times could be a problem. I'd recommend using own builders in futures as the stud wall and plastering is very uneven and will need to be done again when I have next have a builder in. It is due to additional work i need to get done and cost of this that I've only given 3 stars.

I have not contacted KLIC again despite their response to my review as the faulty glazing panel has already been replaced twice and it looks like supplier is just returning faulty ones to them! Door glazing has also been replaced and still has faults. Brick work was not done as described by surveyor and I had already flagged up insulation was not done as described, solution offered was not acceptable as it would have created further problems when trying to resolve the other issues. The person who visited to check insulation query failed to notice how poor and uneven the plaster work was or that the skirting was uneven and didn't match what it was joined to. I hadn't pointed this out as it appeared this was acceptable standard to the company. So as per initial review my best option is to get it all sorted by a professional builder and glazing done by another company. The windows however are very good.

"Windows and door"

The standard of the windows was very good and the installation team were efficient, helpful and friendly.

"The overall professional service was…"

The overall professional service was excellent.

"door fitment"

from start to finish installation very seemless experience, very pleased with finshed product

"One happy customer "

This was my 1st experience purchasing new windows & doors for my home. From initial contact to completion, any doubts or fears I may have had were dispelled entirely. I was happy with the cost of installation & the installers were both friendly & tidy.
I would highly recommend KLIC to anybody considering new windows & doors