"Did not deliver the test within the timeframe promised"

It says that if you take the test before 5 PM they will have your results to you within an hour. It has now been an hour and a half and it is now after 5 PM so there’s no way to get in touch with them. Not sure if we just sit around waiting or find an alternative test provider.

Updated: The test was submitted at 4:15pm Mountain Standard Time. The results were sent by email at 6:31pm MST. Not within the 60 min. This was over 2 hours. By then, had given up and paid $50 USD to a test center in Blaine, WA. Also, the certificate is NOT VALID for entry into Canada. Their webpage says "The perfect test for travel to the USA and back into Canada". This is not correct. This is fraudulent! At the very least I expect a full refund, or we will be filing for a charge-back. Unbelievable. Deliver on what you promise or stop selling.

TLDR:
Be warned: Results take over 2 hours.
Beware: NOT VALID for entry into Canada.

Further update:

I've just read a Trustpilot review response by ProofOfEntry.com was posted 3 days ago (so March 28, 2022) that they knew that their certificate was not valid for re-entry into Canada. Yet, even as of today (Mar 31, 2022) their website still says that it's valid for re-entry into Canada. This is knowingly misrepresenting their product and puts customers into an impossible situation. This blatant disrepectful treatment of customers is dispicible. Knowing that your certificate is NOT VALID and saying that it is "irrelevant at the present time" is unbelievable. It is only "irrelevant" AFTER April 1st. Do you have any respect for your customers who are trying to use your product for the days leading up to April 1st?

"Great product very convenient"

Great product very convenient

"Worked great BC to Maui and back"

Worked great for our trip to Maui in March. We used these tests both ways (family of 4) and Westjet accepted them, no questions asked. Would use this service again.

"Easy to use"

Just used the test to come back into Canada. Easy to use and had results emailed to me within 15 mins. Would definitely recommend. Had no issues at the border.

"Took tests with me to California to…"

Took tests with me to California to return home to Canada, had no issue. Again, had to verify my tests on a Sunday for Monday flight and had zero issue. Five certificates sent in less than 30 min. I don't know where previous review went wrong as I too had mine verified on Sunday March 27. No problem. Maybe contact them by email a day prior like I did to arrange to have someone there to verify your tests. Zero problems, accepted at border, no questions asked, no problems.

"Do not verify tests on Sundays. Useless service for people who have flights on Monday mornings."

I purchased two tests from you guys after speaking with an agent via the chat on your website. I confirmed with the agent that your tests can be taken on weekends. Did you recently change your hours/days on operations or was the agent wrong on this?

I went to take my test today (Sunday, March 27) and planned to send it over for verification for my flight that is Monday morning at 6:00am but I found out that you do not have anyone verifying tests on Sundays. This is very misleading for people who are purchasing your tests and have flights on Monday mornings. For a business that is operating, marketing, and selling tests to Canadians labelled “Perfect test for travel to the USA” I think you should have people working on Sundays or at least broadcast this on your home page.

I had to go out of my way and find a testing centre that had an opening so I could still attend the business trip I have planned. This new test was triple the price of your tests.

"Does not comply with Canadian govt requirements"

Does not comply with government of Canada requirements (i.e certificate requirements include an address).

"Very easy to use and quick response for…"

Very easy to use and quick response for our certification.

"Tests arrived quickly and were easy to…"

Tests arrived quickly and were easy to use. We used the tests to fly from British Columbia to Orange County in the USA and then home again with no issues. We took tests with us for our return trip. Test results were received in much less than an hour. Don't wait until the last minute to order and you will not have any issues.

"Easy to use and very quick turnaround…"

Easy to use and very quick turnaround time to get certificate.
Used on trip to Maui March 2022 from Calgary.