"Long shipping times, be aware before you order"

The tests arrived in good shape, but unfortunately not before we had to leave for our trip. The tests were ordered on a Sunday, and did not arrive until Friday the same week. Be advised that the packages are shipped FedEx GROUND from Calgary, where time in transit to the east can be upwards of 5 days. An air shipping option would be nice. I was unable to use the tests on our trip, and with the announcement of the ending of the RAT testing requirement as of April 1, these tests are useless to me now. Live and learn, I guess.

"Know to slide across rather than down. Chat very helpful."

Know to slide across rather tha down, but chat was help full.

"BEWARE!!"

BEWARE!!! This test did NOT allow us entry from the US to Canada. Not legit. We will see if they refund us. We’re almost fined$5000 US. Had to take another test.

"Tests were delivered very quickly and…"

Tests were delivered very quickly and no problem using them at Canadian land border 😊

"Would not recommend for Hawaii"

Bought 8 tests about 5 days ago. The tests arrived in 3 days which is good. The bad thing is I should have done more research to see if these tests are valid for entry to Hawaii. Hawaii has different entry requirements than the rest of the USA. These tests are NOT part of the list of trusted partners for Hawaii. I emailed the company to ask if the tests will be accepted. Their response was that clients have used them to enter Hawaii but it is not guaranteed. In other words they are useless. How can you feel confident going on a trip when you may be denied boarding the airplane due to a test that is not accepted. I have since reached out again asking for a refund, but no response. When I initially looked at buying these tests I asked on the chat if they were good for travel to and from Hawaii from Canada. The person in the chat said Yes, however now it’s not guaranteed. Extremely frustrating and now we are out of pocket.

"Not approved at Canadian land boarder"

Not approved at Canadian land boarder. Thank goodness for me, my boarder guard didn’t care and let me on the way. I could have potentially been fined for incorrect/false testing.

"Works for American Airlines"

We used this for our American Airlines flight from BC to Florida. Amazing price compared to other testing services. The testing process was smooth and easy. They had our results verified in under 5 minutes. Customer service was very helpful. 100% recommend!

"Convenient, fast"

Quick and easy to use. I’m from BC, used it to travel to the US. Took just over an hour to get swabbed and a signed certificate back through email.

"I ordered 5 test kits online and it…"

I ordered 5 test kits online and it arrived by FEDEX after 3 days as promised. Took the tests with us when we cross the border and have done the test the morning we are returning to Canada. Easy step-by-step procedures after scanning the bar code. Certificates emailed to us in 15 mins. Printed the certificates at the hotel lobby and showed it to border officer and they accepted it. Highly recommended to friends.

"we used the kits to go to Hawaii from…"

we used the kits to go to Hawaii from Canada and bought extra to come back to Canada, it worked seamlessly! no problem at all, certificates was sent to us within 30 mins, and we did it on Saturday.