Outwell
Vera
"Fast delivery and fast and kind…"
Fast delivery and fast and kind customer service. Thank you. Did not build the tent yet but hope everything will be ok.
Karen
"Good quality chair to match the 2…"
Good quality chair to match the 2 seater we bought last year. Quick Delivery. Would purchase again.
Henk Weijerstrass
"Bestellen via Outwell.com is een aanrader!"
Het bestellen ging vlot, de prijs was prima en het contact met de helpdesk uitstekend (snelle en duidelijke beantwoording van vragen).
Stuart B.
"Watch Out! Dispatches are from Denmark, and their website help is broken"
They don't tell you but items are dispatched from Denmark, and it takes at least a week for them to even leave Denmark. There is nothing made clear during the order process online that you should allow extra time for the order to arrive. It's a .com website and nothing to suggest a foreign service unless you go looking for it. Also, their FAQs pages are literally non-existent - all the links from their UK customer service webpage redirect to their homepage.
I ordered a stove a week in advance of a camping trip and on the day of departure it is still in Denmark. Bloody useless. Do they somehow think that if they hide this critical information that you simply won't notice it takes weeks for your order to turn up?! Pointlessly misleading, and destroys any and all trust in the company. I can't even complain directly because there is no contact us page on their website (redirects to homepage).
Finally, I opted out of marketing emails and they STILL send it to me. What do they think, that by ramming adverts down my throat that I don't want, and tricking me into making purchases that I can't use, that I'll want to buy from them again?!?
Doris Niedersuess
"Online Shop Hilfe"
Very friendly
lyn w
"Superb quality,superb delivery"
Superb quality,superb delivery, competitive pricing ,i am super happy with both my purchases ,the quality is outstanding and delivery was quick ,i would happily use them again and recommend them to anyone
obi wan kenobi
"I wanted to buy a second tent"
I wanted to buy a second tent. But Outwell refused to answer my questions. I tried to contact them for 6 weeks! No answer.
Robert Popp
"Super Qualität"
Super Qualität, Schnelle Lieferung, Perfekt
Dom
"I love Outwell gear for camping"
I love Outwell gear for camping. It's incredible quality. This purchase was fab, vv happy.
Derek Vernon
"Very sstisfied"
A quality product, well worth the price. Delivered as promised. This was another example for me to go direct to the manufacturers site rather than the well known global retailer.
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