"A Great Experience"

First time using VinAudit. Didn’t get the info I was looking for. Contacted the support team. Received not only a timely reply but a refund. .. something totally unexpected but very much appreciated. Something VinAudit did not have to do.

"SCAM- no important information given"

SCAM, no info provided. I know the vehicle i looked at had 3 accidents reported to insurance provider, but nothing was shown on Vin Audit. Instead it gave me the VEHICLE SPECS which you can GOOGLE online for FREE. Reporting this as a scam charge on my credit card.

Edit: Not sure what "more details" VinAudit wants from. 3 accident claims were done on the vehicle, 2 in BC, one in ON (which I pulled through CarFax) this one doesnt even have any sort of connection with Canadian insurance agencies. Not sure what database they are pulling accident history. Only thing i found on VInAudit was vehicle specs which you can Google yourself. TOTAL SCAM

"What impressive response from Marinel"

I contacted them because I could not find a way to check a motorcycle VIN, I requested help and Marinel replied immediately, not telling me how to access the option for motorcycles, she asked for the VIN#, and I sent it to her asking how I pay for the report, she replied with the report needed, not asking for any payment, it is not a matter of the price for one single report, is the fact that she helps me right away, something I never expected, thank you very much.

"Very helpful easy to use and great customer service"

Great customer service very easy to use app

"Marinel is one of a kind!"

Marinel is one of a kind!
From the moment she answered my call i knew i was in good hands!
She researched a vin number of a Expensive RV we were almost going to buy and gave me so much info that was so useful.I then called her with a second RV and she was still so patient and made me feel like i was not bothering her.
I was so impressed with her info and knowledge.

"Here is an interesting good news story…"

Here is an interesting good news story regarding VinAudit. While interacting with a prospective buyer for a vehicle I had for sale, he asked that I get a vin report to show him before coming to purchase it. Via computer I found VinAudit and paid for a report. While waiting for my report to be emailed, I noticed a scam warning regarding other sites with similar names to this one that take your money and don't provide a report or supply a barebones report with no detail. It got me thinking so I went back to my correspondence with the buyer and saw he had actually specified a certain site (with a similar name) to obtain the report from and I had luckily come across this one by mistake. I researched the buyer's requested site and found that that one was in fact a scam site. Feeling somewhat duped, I contacted VinAudit support, let them know what happened and asked if I could be reimbursed for the report request which in this instance I didn't really need. I am happy to say the pending transaction was cancelled and my credit card was not debited. Very good customer service and greatly appreciated.

"Don't Waste Your Money!!!"

I tried it and it was a waste of money. No title info, and no accident info. It just showed the vehicle specifications. Carfax was more money, but showed ownership info, accident history, and more!!

"You can trust TRUSTPILOT "

Yes my daughter accidentally used this site (Trustpilot) and we had a breakdown in communication and I ended up being charged for the report my daughter printed. I contacted Trustpilot by email and they were OUTSTANDING, HELPFUL and VERY UNDERSTANDING !!!! I will spread the word everywhere and to anyone who will listen!!! Thanks so much.

"Refund "

The customer service was excellent, they managed the refund quickly and effectively.

"Totally useless"

Totally useless. I was looking for a specific piece of information about the salvage title. I already knew it had a salvage title just needed one more specific piece of information. Although it showed the accident related to the write off the vehicle, it had nothing regarding it having a salvage title. Aside from noting the 3 claims it had, it had absolutely nothing else regarding the vehicle the basic info that comes with the VIN number. These people shouldn't even be in business. If it were possible to give it a lower rating I would.