"Knowledgeable Staff"

'The team at ProSoundGear really knows their stuff. They answered all my questions and helped me choose the best audio interface for my recording studio. Great experience!'

"Competitive Pricing"

'I was pleasantly surprised by the competitive prices at ProSoundGear. They offer great deals on top brands, making it my go-to store for all my audio needs.'

"Exceptional Customer Service"

'ProSoundGear's customer service feels like talking to a friend who knows a ton about music gear. They helped me find the perfect mixer for my setup. Highly recommend!'

"Transform your music into an…"

Transform your music into an unforgettable experience with ProSoundGear’s array of instruments, lighting, and audio tech. Each purchase is a step toward creating not just sound but timeless moments in your musical journey.

"ProSoundGear is not just about selling…"

ProSoundGear is not just about selling stuff; their customer service feels like talking to a friend who knows a ton about music gear. Super helpful and always there when you need them!

"Browsing through ProSoundGear's website…"

Browsing through ProSoundGear's website is a breeze. I got lost in their world of gear, and before I knew it, my dream setup was just a click away. It was totally hassle-free and tons of fun exploring their offerings.

"Stay Away at All Costs!"

Don’t be lured by good prices and no tax. They will send you a B-Stock, force you to pay for return, and issue a partial refund, without any explanation. -20% if you are lucky.

""EASY return" policy fradulent…"

Purchased a mixer at the beginning of this month to be used in a theater show. The mixer on two occasions had USB issues and created a catastrophic event where there was no audio during in the middle of the performance on two separate days. Reported to Mackie and they said that likely the PC board is the problem. Told by Mackie get a replacement from ProSoundGear. You can only email someone about issues, no live person. Over 13 email exchanges with James Grene at PSG stating that I need to prove that there is a problem with the mixer for them to warranty or return mixer. Sent them a video when the audio crashed during the performance (obviously was not video of the actual iPad mixer- just the loss of audio), but that was insufficient for them and they blamed that it could be human error. Okay, so, I how am I to prove that there is a problem when it is a glitch in the mixer? Decided at that point to return the mixer based upon their Satisfaction Guarantee refund policy. They state that I will have to pay a restocking fee for the unit (which could be 15 to 30%)! Website clearly states that if I return the product in like new condition with all materials, packaging and no evidence of damage that I should not receive a restocking policy however they are not backing down on restocking. Situation is still currently under dispute with them and I may change this rating based upon the outcome. Warning, their Easy Return Policy is untrue. I just want them to deal with this fairly and understand that this mixer is not working properly and either send a replacement or allow me to return it for a full refund.

UPDATE: Requested a RMA and seems like they are ghosting me with no response. Read other reviews about how items get returned and they claim it's not resalable (when buyers says it was like new) so they charge a restocking fee (up to 30%).

In any case their EASY Return policy is already proven to be frauduluent.

"Pro Sound Gear is recommended seller n…"

Pro Sound Gear is recommended seller n store,they’ve good service and priority customer first. Good to see know you pablo and james,thank you so much!

"Very misleading! Manley Labs Discount and item out of stock."

Very misleading. Even their profile doesn’t have their real business name. Check the URL!

Item was in stock on their website. I created an account and everything was 20% OFF. I went to buy a MANLEY LABS analog item at 20% Off. The order went through. 3 days later the order was cancelled because they “ran out, sorry”. Went back the next day to check, site still showed in stock and at 20% off. VERY MISLEADING! Not a good experience.