"Great customer service"

Great customer service

"Varied & great quality "

Varied, high quality organic veg! I think the cost is great value as well, with free delivery (in London) over a certain amount. They take into account preferences very well too. The customer support team are always very responsive and address any questions/issues very quickly to provide a solution. The orders are easy to manage via the website so if you need to skip or change things around it’s very possible. Highly recommend!

"Great food and service"

The order and delivery was prompt and the food delicious. I emailed with an error in the items and was contacted quickly and received a refund so was really impressed.

"this is an awesome fruit and veg basket…"

this is an awesome fruit and veg basket which suits myself and my partner perfectly.

If I had one criticism, the delivery people leave the box outside without knocking - in my neighbourhood, it's likely that parcels left outside the door in plain view will be snatched, so I'd really appreciate a knock to let me know when the parcel has been delivered.

"Wonderful organic fruit and veg"

Wonderful organic fruit and veg! I thoroughly enjoyed the food I ordered from the organic delivery company and I now recommend them to all of my family and friends for their fresh fruit and veg! Lovely quality and fabulous customer service. I cannot fault them so far 😊

"Bad customer service and lack of care on delivering goods correctly"

I have just received my first ruined order from this company which was left out in the rain even though instructions were clearly given to leave the box in the front porch. On contacting the complaints department I received the following response:

Good Afternoon

Thak you for your email and for letting us know.

We did give these instruction to DPD, they usually do follow them but unfortunately we can only put them on the order and have no control over them following the instructions. But they are usually pretty good at it.

Sorry for the inconvenience.

Have a grape day,

"Great company"

I love the Organic Delivery Company. The fruit and veg always tastes great and keeps well. Out of the five orders I've made, generally totaling 30 items per order, I've only had one slightly rotten celeriac, but even then it was salvageable.
The customer service is also top tier. The couple of queries I've had have been dealt with promptly and efficiently.
I also like that they appear to use recycled cardboard boxes.

"Very efficient company"

Very efficient company, produce is excellent. I did have some damaged goods ( not the fault of the company, it was the carriers fault) It was refunded promptly. I order every week on a Wednesday and it's here first thing on a Friday.

"Nice produce, awful service."

I would like to give them a good review as the quality of their produce is good. However they have repeatedly ignored my requests to leave the boxes out of sight, and to pick up the previous weeks' boxes. And they never answer the phone.

"DO NOT ORDER FROM THIS COMPANY"

DO NOT ORDER FROM THIS COMPANY! THEY DO NOT DELIVER YOUR ORDER TO THE RIGHT ADDRESS!! HAPPENS CONSTANTLY!!!!