"Poor quality"

Have placed around four orders with them since Dec last year. There has been a quality problem with every single order. I was refunded for the poor quality items on the first two orders after I sent photos. Never received a response to my complaint regarding third order. Persevered on, placed order number 4. What a mistake! All pomegranates were bad, full bag of coriander £13.95 really poor condition. I have learnt my lesson now, no more orders from m!

"I was sent the wrong box"

I was sent the wrong box (I received a small fruit and veg box instead of a large veg box). I emailed customer support and have not had a response in over 24 hours so I have had no option but to take my business elsewhere. It’s a sign of a good business when they go above and beyond to solve a customer problem promptly. But this hasn’t happened. Disappointed.

"Good quality vegetables and fruits"

Fast delivery, great packaging, high quality vegetables and fruits all in good condition and fresh. It was my first order and hope it will stay this way. Very happy with this company.

"fantastic veg and fruits"

fantastic veg and fruits, will use in a future, recommended

"Not sure il order again."

Not sure il order again.. ordered a few times and its been pretty good but this time I'm not Impressed. On arrival the tomatoes and grapes were all smashed due to the way they had been packed.. because of this a lot of my other produce were all soaking. The cauliflower came brown the watercress was already yellow and the kale staring to go that way too. This food came on the Tuesday by the Friday came had to throw a broccoli away due to it bring limp and a good few carrots too. Put in a 60 quid order and already more than half needs thrown out. What a shame

"I received a 20% discount offer from…"

I received a 20% discount offer from this company. As my usual organic shop was closed for Xmas I thought I’d try them. Unfortunately when processing my order I didn’t get the 20% reduction and when I emailed them to complain, they ignored me. So my shop cost £27 more, hardly insignificant.
The root vegetables are good but the fruit is awful. Clementines that were clearly off and needed to be binned. Tomatoes with a day shelf life at best, grapes that where inedible and looked like been picked out if a bin. I could go on but suffice to say I won’t be going back to these to be conned and given poor quality food. But the mooli, now that was good stuff and shame I’ll miss out on that in future.

"Website issues"

Fruit and veg ok. Not enough variety for other organic veggie choices like Able and Cole have. The problem for me is their website system. It keeps not accepting my email. It has been four times that I had to call for them to sort the problem. They changed the password three times. Annoying because you cannot go into your account to place the order.

"Been with them for nearly 20 years"

Been with them for nearly 20 years. Lovely veg and fruit plus grocery and household if required. Food is delicious, drivers are friendly. Odd misdeliveries should not put you off as they have high standards and ethical ethos. Highly recommended.

"Secound time ordering"

Secound time ordering, great quality food, good customer service 10/10.

"Very quick delivery"

Very quick delivery. Thank you this is excellent and I’m very happy with the quality of the fresh ginger:)