"Five star car buying experience at Audi Yeovil"

My car purchase at Audi Yeovil was an absolute delight, thanks to Maddison’s professionalism, knowledge and genuine dedication to customer service. She personalised the experience by guiding me through the options available and the post-purchase walkthrough made the process seamless.
I highly recommend seeking out Maddie at Audi Yeovil.

"Amazing experience and customer service…"

Amazing experience and customer service from start to finish. Jack,Ben & Tim were all professional in dealing with our requirements. Would highly recommend the team at Yeovil Audi.

"My Daughter bought an Audi TT Roadster…"

My Daughter bought an Audi TT Roadster from Yeovil Audi costing £17000 The sales msn Simon so so rude and patronising made us feel uncomfortable. The car had a few scrapes which he said he would put right and the polished alloy wheels had a few scuffs, which he said he would get refurbished. When it was time to collect the car, the repairs and the wheels had been done but was done by a smart repair with overspray all over the black trim and the alloy wheels had been sprayed not happy , on handover of the car we was not told about any drainage ducks that can block. My daughter only had the car for four months noticed water slashing around inside the car so we took the car to another Audi dealership on discovery. These drainage channels were completely blocked and have never been checked warranty would not cover this cost me a further £1200 to put right. The whole interior had to be taken out to dry the carpets. These ducks should’ve been checked annually on an inspection and service which was never done all work on the car from new was carried out by Yeovil Audi Which have never been done , they after service is shocking I would never buy from the dealership again. Bunch of Cowboys.

Ref Yeovil Audi reply
They was aware of these issues I complained 3 times and Truro audi tried for use also , The drainage ducts have never been cleaned by Yeovil they were blocked solid and had to be replaced
Costing myself a further £150
Yeovil Audi are blatant liars.
Can I just add Truro yeamans Audi were first class and 5 * service , we have purchased a 4 year old Audi Q2 from them a few weeks ago outstanding service unlike the cowboys at Yeovil Audi.

"Yeovil Audi offered us a first class Service…"

Yeovil Audi offered us a first class service, and Jack who was are contact was very helpful nothing was to much trouble. We are very happy with Yeovil Audi and would buy another car from them

"First review"

My first review . Didn’t buy the car in the end . staff were friendly and very helpful . Always someone there to help with all my questions . Shame I didn’t purchase this time but may do in the future .

"Going above & beyond."

My son bought an Audi A3 from another company. Superb car, couple of issues, a recall wasn't carried out & mmi not reset for a new owner,we asked a couple of awkward questions about his car & my car which was addressed very quickly ,his car was extremely dirty but when we collected it very clean in & outside.Perfect.
The receptionist was professional helpful,nice coffee etc.

"Bought an Audi Q3 from Yeovil Audi…"

Bought an Audi Q3 from Yeovil Audi 30/09/2022 vehicles first service at Truro Audi it was reported that the sump plug had been overtightened, stripping the threads of the sump at the previous service carried out by Poole Audi (same group I think.) Neither Poole or Yeovil had the integrity to take responsibility for sub standard maintenance or selling a vehicle with a £500 defect, not one of their 149 point checks apparently. Thankfully Truro took responsibility and I wasn’t left with the bill, great service from Truro.
Over a year later I receive a speeding offence notice for the vehicle I traded, the service from Yeovil Audi is more accustomed to a dodgy backstreet garage than a main dealer.

Below is a quote from an email from Tim Hooker so at no point was any resolution offered. It appears we can add untruthful to the appalling service.

Unfortunately we will not be contributing to the repair costs to have the oil sump replaced or re-tapped/threaded

"Great assistance from the salesman"

Great assistance from the salesman. After I explained what car I was looking for. He helped me find the prefect car.

"Great Salesman"

Daniel was super helpful and informative about the car! Gave us lots of time and made us feel happy to purchase from Yeovil Audi.

"Very professional and welcoming…"

Very professional and welcoming dealership