"Follow up with customs"

Follow up with customs

"Great experience and customer service"

Great experience and customer service

"Class as always will be buying more…"

Class as always will be buying more thank you so much

"Great company and customer service!"

Great company and customer service!
Although initially there was a mistake with shipping the wrong jersey, ICONS team quickly and promptly resolved the issue. Excellent communication and fast shipping! Thank you!

"Perfect service "

For a friend's birthday, I had ordered an autographed shirt of Pirlo. Soon I received an email that the shirt was torn during framing. Unfortunately, they did not have a larger size available and the frame was too big to frame it nicely.

I was immediately notified with a few solutions. After some email contact, they finally managed to frame another shirt that was almost the same.

The shipment was securely packed and arrived completely undamaged. The frame is very large and the shirt is very nicely framed.

In short, very satisfied with the shipment!

"They are the best in the field"

I had an exceptional experience with Icons.com, and I can confidently say they are the only source I trust for authenticated memorabilia. Unlike other companies that claim to offer authentic items—many of which I’ve had bad experiences with—Icons.com truly delivers on their promises.

I ordered a signed and framed Lionel Messi photo, but the autograph overlapped with the trophy in the picture, making it unclear. I reached out to Alfie from customer support, and he was incredibly kind, professional, and efficient. Without hesitation, he arranged a replacement and even covered the return shipping costs, making the entire process smooth and stress-free.

Their customer service is outstanding, and their dedication to quality and authenticity is unmatched. If you're looking for genuine signed memorabilia, Icons.com is the only place to go. Thank you, Alfie and the team, for making this such a fantastic experience!

"Dan Rushton was great"

Dan Rushton was great, I am still waiting for the shippment to arrive, It had to be reshipped.

"Frame arrived damaged"

Frame arrived damaged. DHL customer service was terrible.

"Top 5/5 ⭐️ "

Dan Rushton is the most competent, friendliest, and most dedicated employee I have ever encountered. He receives the highest rating!!!

Icons thanks for all !!!!

"I am wDisappointing Discount on Item Purchased Earlier This Monthriting to express my…"

I am writing to express my disappointment regarding a recent purchase I made at your store. Earlier this month, I bought a jersey at full price, only to discover that you are now offering a 50% discount on the same item within the same month. As a customer who made the purchase just a few days ago, I find this situation quite frustrating.

I believe that it is unfair to customers like myself who have shown loyalty to your store and made a purchase at the original price, only to see the item heavily discounted so soon afterwards. I would greatly appreciate it if you could provide a solution to rectify this issue, such as offering a partial refund for the price difference or some other form of compensation.

I have been a loyal customer of your store, and I hope that you can address this matter in a way that demonstrates your commitment to customer satisfaction and fairness.