"Walk - in bath"

Brought mum to look at the excellent bathroom showroom and ended up trying and ordering a walk in bath. It was fitted with no fuss and was a very tidy job, mum is now happy and can have a bath again.

"Very knowledgeable and helpful staff"

Very knowledgeable and helpful staff. They made a complex situation simple and painless!

"Excellent Company"

I was somewhat surprised to see the negative reviews for Orange Badge on this site. I have received nothing but brilliant, caring, and responsive service from them over the past year. In January 2021 I was hospitalised in great pain with a septic arthritic knee – not something I would recommend. My wife got site visits and estimates from a variety of suppliers and we chose the ‘Thyssen Flow’ following a professional and digitised survey by orange badge. We needed the lift to cover our three storey house and the Flow (although not cheap) has proved to be an excellent choice. The care and attention from Orange badge has been great. Their engineers are both well trained and helpful. They came and changed the layout at my request and when, last month, the lift need repair it was mended within 24 hours. I am now in the process of choosing a bath lift and, once again am using Orange Badge -I could not wish for a better customer focused organisation’

"Have just received my mobility scooter"

Have just received my mobility scooter back from this company they have had it since mid may, it has taken them this long to find problems and repair, as it was still under warranty I’m a bit miffed shall not buy from them again, useless

"We feel we were not fully informed when…"

We feel we were not fully informed when we had an external chairlift fitted. Our handrail had to be replaced with one that fitted on the outer edge of steps. It was not explained to us that we would have a handrail that looks like scaffold poles put together. Which we have the added expense of having a decent handrail fitted that is like the one we originally had. And is in keeping with the rest of the street.

"Stairlift - Very Good."

As you will notice, this is my second recent review of Orange Badge. You might wonder why we selected this company for a stairlift after our previous review and the answer is that everything was organised at the same time but the ‘other job’ had to be done before the stairlift could be installed.
Fortunately, the whole stairlift process has been a very different experience which culminated in it being expertly installed a week ago.

It looks very smart, it’s a smooth ride and it’s very quiet.

So, on this occasion I am very comfortable with recommending Orange Badge and have only marked one star down because the seat covering colour that was offered was not actually an option, but someone obviously made a decision about what colour to use as a substitute without consulting the customer. This isn’t a big problem but when you’re paying a lot of money it’s an annoying little detail that should have been noticed.

My parents are very pleased with the stairlift and it’s going to make life much easier for them.

Our thanks to the stairlift installation team.